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Generation Z and technologies on museums – Its influence on perceptions about Quality, Arousal and E-WOM Intentions
16 references·1 citing·48 second hop
Generation Z and technologies on museums – Its influence on perceptions about Quality, Arousal and E-WOM Intentions (2020)Generation Z and technologies on museums …Cyberpsychology behavior and social networking (2013)Cyberpsychology behavior and …What Makes Online Content Viral? 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(2009)Digital natives: Where is the…Multitasking across generations: Multitasking choices and difficulty ratings in three generations of Americans (2008)Multitasking across generatio…A multi-stage model of word-of-mouth influence through viral marketing (2008)A multi-stage model of word-o…Services Marketing: People, Technology, Strategy (2004)Services Marketing: People, T…HISTOQUAL: The development of a historic houses assessment scale (2000)HISTOQUAL: The development of…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…The Cohort as a Concept in the Study of Social Change (1985)The Cohort as a Concept in th…The Cohort as a Concept in the Study of Social Change (1965)The Cohort as a Concept in th…A pragmatic approach to understanding sustainability strategies of small, private museums: accidental ethnography through critical realism (2025)A pragmatic approach to under…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)The Relation of Parenting Style to Adolescent School Performance (1987)Internet Paradox Revisited (2002)Generation M2: Media in the Lives of 8- to 18-Year-Olds (2010)Growing Up Wired: Social Networking Sites and Adolescent Psychosocial Development (2013)The Relationship Between Cell Phone Use and Academic Performance in a Sample of U.S. College Students (2015)Modelling smartphone addiction: The role of smartphone usage, self-regulation, general self-efficacy and cyberloafing in university students (2016)The Social System (1951)The Handbook of Social Psychology (1969)Time, Human Agency, and Social Change: Perspectives on the Life Course (1994)Ages, Life Stages, and Generational Cohorts: Decomposing the Immigrant First and Second Generations in the United States (2004)Understanding Generation Y and their use of social media: a review and research agenda (2013)Childhood and Society (2026)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. 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References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2010Development and Distortion of Malaysian Public- Private Partnerships: Patronage, Privatised Profits and Pitfalls DOI: 10.1111/j.1467- 8500.2009.00655.x16,129 cited
  • 2011What Makes Online Content Viral?3,175 cited
  • 1965The Cohort as a Concept in the Study of Social Change2,035 cited
  • 1985The Cohort as a Concept in the Study of Social Change1,789 cited
  • 2010Development of a Scale to Measure Memorable Tourism Experiences1,584 cited
  • 2009Digital natives: Where is the evidence?1,260 cited
  • 2008A multi-stage model of word-of-mouth influence through viral marketing898 cited
  • 2010The Wired Generation: Academic and Social Outcomes of Electronic Media Use Among University Students710 cited
  • 2004Services Marketing: People, Technology, Strategy685 cited
  • 2011Arousal Increases Social Transmission of Information599 cited
  • 2013Cyberpsychology behavior and social networking574 cited
  • 2010Age differences in perceptions of online community participation among non-users: An extension of the Technology Acceptance Model429 cited
  • 2008Multitasking across generations: Multitasking choices and difficulty ratings in three generations of Americans370 cited

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  • 2000HISTOQUAL: The development of a historic houses assessment scale237 cited
  • 2009Digital technologies and the museum experience: handheld guides and other media193 cited
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    • 2025A pragmatic approach to understanding sustainability strategies of small, private museums: accidental ethnography through critical realism2 cited