Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Effects of Corporate Social Responsibility on Firm Performance: Does Customer Satisfaction Matter?

16 references·4 citing·44 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

1993Common risk factors in the returns on stocks and bonds26,615 cited
1997On Persistence in Mutual Fund Performance17,267 cited
2008Estimating Standard Errors in Finance Panel Data Sets: Comparing Approaches10,793 cited
2001Corporate Social Responsibility: A Theory of the Firm Perspective7,563 cited
2000Corporate social responsibility and financial performance: correlation or misspecification?3,818 cited
2017Social Capital, Trust, and Firm Performance: The Value of Corporate Social Responsibility during the Financial Crisis3,754 cited
2006Corporate Social Responsibility, Customer Satisfaction, and Market Value3,436 cited
2006Corporate Social Responsibility: Strategic Implications*3,155 cited
2010Maximizing Business Returns to Corporate Social Responsibility (CSR): The Role of CSR Communication2,631 cited
2018Do institutional investors drive corporate social responsibility? International evidence2,545 cited
2013The Impact of Corporate Social Responsibility on Firm Value: The Role of Customer Awareness2,531 cited
2009Corporate responsibility and financial performance: the role of intangible resources2,251 cited
2015Does Corporate Social Responsibility Lead to Superior Financial Performance? A Regression Discontinuity Approach1,941 cited
2013Corporate social responsibility and stakeholder value maximization: Evidence from mergers

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,654 cited

2017Why Do Investors Hold Socially Responsible Mutual Funds?1,378 cited

2004Customer Satisfaction and Shareholder Value1,336 cited

Cited by

2021How does corporate social responsibility influence firm financial performance?38 cited
2020Employee’s Corporate Social Responsibility Perception and Sustained Innovative Behavior: Based on the Psychological Identity of Employees33 cited
2021From Lean 5S to 7S Methodology Implementing Corporate Social Responsibility Concept20 cited
2023Impact of various structural attributes on B2B sustainability positioning12 cited