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A Systematic Review of the Influence of Internal Marketing on Service Innovation
16 references·0 citing·49 second hop
A Systematic Review of the Influence of Internal Marketing on Service Innovation (2020)A Systematic Review of the Influence of I…Service Innovation: A Service-Dominant Logic Perspective1 (2015)Service Innovation: A Service…Organizational culture, innovation, and performance: A test of Schein's model (2013)Organizational culture, innov…The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services (2009)The relationships among servi…Estudos de revisão sistemática: um guia para síntese criteriosa da evidência científica (2007)Estudos de revisão sistemátic…Using thematic analysis in psychology (2006)Using thematic analysis in ps…Universities in a competitive global marketplace (2006)Universities in a competitive…Demonstrating Rigor Using Thematic Analysis: A Hybrid Approach of Inductive and Deductive Coding and Theme Development (2006)Demonstrating Rigor Using The…Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Towards a Methodology for Dev…A Resource‐Based View of Strategic IT Alignment: How Knowledge Sharing Creates Competitive Advantage (2003)A Resource‐Based View of Stra…Thematic networks: an analytic tool for qualitative research (2001)Thematic networks: an analyti…Methods for assessing responsiveness (2000)Methods for assessing respons…Why share knowledge? The influence of ICT on the motivation for knowledge sharing (1999)Why share knowledge? The infl…Putting the Service-Profit Chain to Work (1994)Putting the Service-Profit Ch…Understanding prosocial behavior, sales performance, and turnover: A group-level analysis in a service context. (1990)Understanding prosocial behav…Building Theories from Case Study Research (1989)Building Theories from Case S…Towards a theory of innovation in services (1986)Towards a theory of innovatio…Health Measurement Scales: A Practical Guide to Their Development and Use (1989)The MOS 36-item short-form health survey (SF-36). I. Conceptual framework and item selection. 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References

  • 2006Using thematic analysis in psychology193,725 cited
  • 1989Building Theories from Case Study Research17,437 cited
  • 2003Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review15,354 cited
  • 2006Demonstrating Rigor Using Thematic Analysis: A Hybrid Approach of Inductive and Deductive Coding and Theme Development11,797 cited
  • 2001Thematic networks: an analytic tool for qualitative research5,501 cited
  • 1994Putting the Service-Profit Chain to Work3,732 cited
  • 2015Service Innovation: A Service-Dominant Logic Perspective11,945 cited
  • 2000Methods for assessing responsiveness1,471 cited
  • 2009The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services1,422 cited
  • 1986Towards a theory of innovation in services1,108 cited
  • 1999Why share knowledge? The influence of ICT on the motivation for knowledge sharing1,077 cited
  • 2013Organizational culture, innovation, and performance: A test of Schein's model938 cited
  • 2007Estudos de revisão sistemática: um guia para síntese criteriosa da evidência científica921 cited
  • 1990Understanding prosocial behavior, sales performance, and turnover: A group-level analysis in a service context.918 cited

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  • 2006Universities in a competitive global marketplace866 cited
  • 2003A Resource‐Based View of Strategic IT Alignment: How Knowledge Sharing Creates Competitive Advantage681 cited
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