A Metacognitive Approach to Reconsidering Risk Perceptions and Uncertainty: Understand Information Seeking During COVID-19

Yan Huang · Chun Yuh Yang

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Communication and COVID-19 Impact Public Relations and Crisis Communication Risk Perception and Management

Abstract

The study examined the psychological drivers of information-seeking behaviors during the coronavirus disease 2019 (COVID-19) outbreak. Employing a two-wave (from April 16, 2020, to April 27, 2020) survey design ( N = 381), the study confirmed that both risk perceptions and uncertainty were important antecedents to information seeking and that their effects were linked to emotional appraisals of the risk situation. Findings revealed nuanced relationships between these two constructs and emotional appraisals. Danger appraisal was positively associated with perceived susceptibility and susceptibility uncertainty but negatively related to severity uncertainty; hope appraisal depended on the interaction between uncertainty and risk perceptions. Implications of the study findings on risk and health communication were discussed.

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1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives 1991The theory of planned behavior 1987Perception of Risk 2020The socio-economic implications of the coronavirus pandemic (COVID-19): A review 1980Heuristic versus systematic information processing and the use of source versus message cues in persuasion.2008Social psychology: handbook of basic principles 1972Subjective probability: A judgment of representativeness 1985If it changes it must be a process: Study of emotion and coping during three stages of a college examination.

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