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Searching and Switching: Empirical estimates of consumer behaviour in regulated markets
16 references·0 citing·47 second hop
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References

  • 1981The Framing of Decisions and the Psychology of Choice17,834 cited
  • 2009Psychology and Economics: Evidence from the Field2,406 cited
  • 2015Applied Choice Analysis1,574 cited
  • 1995Competition when Consumers have Switching Costs: An Overview with Applications to Industrial Organization, Macroeconomics, and International Trade1,519 cited
  • 2006Chapter 31 Coordination and Lock-In: Competition with Switching Costs and Network Effects1,381 cited
  • 1978A Conditional Probit Model for Qualitative Choice: Discrete Decisions Recognizing Interdependence and Heterogeneous Preferences913 cited
  • 2002Measuring Switching Costs and the Determinants of Customer Retention in Internet-Enabled Businesses: A Study of the Online Brokerage Industry721 cited
  • 2000Prospect Theory in the Wild: Evidence from the Field554 cited
  • 2002Regret in Repeat Purchase versus Switching Decisions: The Attenuating Role of Decision Justifiability415 cited
  • 2006Paying Too Much and Being Happy about It: Existence, Causes, and Consequences of Tariff-Choice Biases392 cited
  • 2009The Age of Reason: Financial Decisions over the Life-Cycle with Implications for Regulation252 cited
  • 2003Choosing the Wrong Calling Plan? Ignorance and Learning236 cited
  • 2010Do consumers switch to the best supplier?233 cited
  • 2005Consumer Choice and Competition Policy: A Study of UK Energy Markets

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184 cited
  • 2000Unobserved Heterogeneity as an Alternative Explanation for “Reversal” Effects in Behavioral Research151 cited
  • 2006Free Markets and Fettered Consumers146 cited
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