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Encouraging the Humanization of Patrons Experiencing Homelessness: A Case Study of the Role of the US Public Library Social Worker

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References

2014Constructing grounded theory15,747 cited
2022The Coding Manual for Qualitative Researchers10,828 cited
2017Case Study Research and Applications: Design and Methods9,643 cited
2016Beyond Books: Public Libraries As Partners For Population Health108 cited
2014“I’m Not a Social Worker”: An Information Service Model for Working with Patrons in Crisis77 cited
2017A place to call home?: A qualitative exploration of public librarians' response to homelessness41 cited
2008Librarian or Social Worker: Time to Look at the Blurring Line?41 cited
2012The ability of public library staff to help homeless people in the United States: exploring relationships, roles and potential35 cited
2004Apostles of Culture: The Public Librarian and American Society, 1876‐192033 cited

Cited by

2021Social Work in Public Libraries: A Survey of Heads of Public Library Administrative Units32 cited
2022Bridging the Service Gap: Branch Managers Talk about Social Workers in Public Libraries26 cited
2021Perceptions of the Public Library Social Worker: Challenges and Opportunities21 cited
2023Social Work in Public Libraries: An International Scoping Review21 cited
2023Social Workers in Public Libraries: Resource and Referral Practice and Re-Thinking Patron Engagement

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19 cited

2023Social Workers in the Stacks: Public librarians’ Perceptions and Experiences17 cited

2021Vulnerability, Boundary Management, and Providing Information Services to People Experiencing Homelessness16 cited

2023“I didn't know it would be like this”: Professional Preparation for Social-Service Information Work in Public Libraries13 cited

2023Public Libraries and People Experiencing Homelessness: The Experiences and Attitudes of Library Workers12 cited

2023Three Models of Practice: Impacts on the De-escalation Role of Library Social Workers During Crises with Patrons Experiencing Homelessness11 cited

2023The Practice Lens: Intersectionality and Contemporary Public Library Services to Adults9 cited

2023Changing How Libraries Respond to Patrons Experiencing Homelessness in Crisis: How Library Social Workers are Perceived to Reduce Reliance on Law Enforcement8 cited

2024Public Library Partnerships: Using Collaborative Governance to Support Vulnerable Users7 cited

2025Public Libraries and People Experiencing Homelessness: The Experiences and Attitudes of Library Users5 cited

2025Success or Failure: Applying Role Theory to Social Work Integration into Public Libraries4 cited

2021Leveraging social justice pedagogy to counter racism: Conceptualizing an Advanced Certificate in Social Justice for Information Professionals4 cited