E-rickshaws on urban streets: sustainability issues and policies

Eijaz Ahmed Khan · Mohammed Quaddus

15 citations0/0 files storedInternational Journal of Sociology and Social Policy

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Transportation Planning and Optimization Electric Vehicles and Infrastructure Transportation and Mobility Innovations

Abstract

Purpose In urban streets of developing countries, informal e-rickshaw operation can contribute to the development of economically viable, citizen-oriented and environmentally friendly transport systems. Even though informal e-rickshaw operation is important, significant gaps are apparent in the literature in relation to e-rickshaw sustainability issues and policies, and the development of a methodology grounded in a robust theoretical base. The current paper aims to address these gaps by integrating stakeholder theory (ST) and resource dependency theory (RDT) as we consider the linkage between e-rickshaw operation and the sustainability concept. Design/methodology/approach We apply fuzzy quality function deployment (QFD), integrated with the 0–1 non-linear optimisation technique, to identify optimal policies for the e-rickshaw informal sector on Khulna city's urban streets in Bangladesh. Findings The results suggest that optimal policies should be formalised to regularise e-rickshaw operation. Appropriate supervision and monitoring; infrastructural support for battery charging, parking, battery recycling and solar panel installation; and training and development should all be provided. Research limitations/implications The theoretical and managerial implications of our results are discussed, with future research suggestions presented. Originality/value To the best of our knowledge, no previous study has used ST and RDT in e-rickshaw sector research. We recognised that the stakeholder settings for sustainability policies can well influence the behaviour of informal e-rickshaw operators while allotting the necessary resources to this sector. This move assists researchers and policymakers to understand the stakeholders and resource dependency sustainability requirements of this sector and the implementation of the required policies.

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References

1965Fuzzy sets 1994Designing funded qualitative research.2018Women and men in the informal economy: a statistical picture 2018The SAGE Encyclopedia of Educational Research, Measurement, and Evaluation 2009Adopting Proactive Environmental Strategy: The Influence of Stakeholders and Firm Size 2014Applying Stakeholder Theory in Sustainability Management 2000Using analytic network process and goal programming for interdependent information system project selection 2012Research on entrepreneurship in the informal economy: Framing a research agenda

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