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Queueing Inference for Process Performance Analysis with Missing Life-Cycle Data
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References

  • 2000Queueing Networks and Markov Chains: Modeling and Performance Evaluation with Computer Science Applications1,147 cited
  • 2006Queueing Networks and Markov Chains932 cited
  • 2010Time prediction based on process mining507 cited
  • 2016Data Science in Action469 cited
  • 2005The Psychology of Waiting Lines362 cited
  • 2007Business Process Analysis and Optimization: Beyond Reengineering305 cited
  • 2008Discovering simulation models295 cited
  • 2015A general process mining framework for correlating, predicting and clustering dynamic behavior based on event logs251 cited
  • 2019Survey and Cross-benchmark Comparison of Remaining Time Prediction Methods in Business Process Monitoring207 cited
  • 2003Shifting bottleneck detection165 cited
  • 2020Automated discovery of business process simulation models from event logs153 cited
  • 2008Cycle Time Prediction: When Will This Case Finally Be Finished?132 cited
  • 2013Prediction of Remaining Service Execution Time Using Stochastic Petri Nets with Arbitrary Firing Delays129 cited
  • 1987Transient behavior of the M/M/l queue: Starting at the origin124 cited
  • 2015Queue mining for delay prediction in multi-class service processes

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123 cited
  • 2017Intra and Inter-case Features in Predictive Process Monitoring: A Tale of Two Dimensions105 cited
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