World Class Manufacturing

Abstract

World Class Manufacturing(WCM) indicates a set of organizational and work and management techniques and practices (with specific acronyms) that took shape from the Toyota Production System. WCM denotes a globally competitive company that has acquired not so much financial or marketing but technical‐manufacturing capabilities. The underlying production system, as a result of refinements and improvements, has in turn been designated various terms, recently arriving atWorld Class Management. This article briefly illustrates the origin of the organizational configuration, and the work and management practices that WCM contemplates, the complementarity that characterizes them, and the issues (cognitive, relational, and professional status) that the paradigm shift entails in the daily life of organizations, whether industrial or services, private or public, profit or nonprofit.

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