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Algorithmic Discrimination in Service
16 references·0 citing·41 second hop
Algorithmic Discrimination in Service (2020)Algorithmic Discrimination in ServiceDissecting racial bias in an algorithm used to manage the health of populations (2019)Dissecting racial bias in an …Gender Shades: Intersectional Accuracy Disparities in Commercial Gender Classification (2018)Gender Shades: Intersectional…Algorithms of Oppression (2018)Algorithms of OppressionBig Data's Disparate Impact (2014)Big Data's Disparate ImpactFairness through awareness (2012)Fairness through awarenessWhat Makes Online Content Viral? (2011)What Makes Online Content Vir…Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site (2009)Effects of Word-of-Mouth vers…Discrimination and racial disparities in health: evidence and needed research (2008)Discrimination and racial dis…The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The Effect of Word of Mouth o…Birds of a Feather: Homophily in Social Networks (2001)Birds of a Feather: Homophily…A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions (1993)A Dynamic Process Model of Se…The Strength of Weak Ties: A Network Theory Revisited (1983)The Strength of Weak Ties: A …The Strength of Weak Ties (1973)The Strength of Weak TiesThe Statistical Theory of Racism and Sexism. (1972)The Statistical Theory of Rac…A New Product Growth for Model Consumer Durables (1969)A New Product Growth for Mode…The Economics of Discrimination (1957)The Economics of Discriminati…The TEA Set: Tacit Knowledge and Scientific Networks (1974)The Network Structure Of Social Capital (2000)Social Capital: Prospects for a New Concept (2002)The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites (2007)Specification Tests in Econometrics (1978)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Reassessment of Expectations as a Comparison Standard in Measuring Service Quality: Implications for Further Research (1994)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Incorporating Fairness into Game Theory and Economics (2011)How the machine ‘thinks’: Understanding opacity in machine learning algorithms (2016)Princeton University Press (2017)A Survey on Bias and Fairness in Machine Learning (2021)The Psychology of Interpersonal Relations. (1958)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)The Interpersonal Theory of Psychiatry (2013)Diffusion of Innovations 1 (2019)Human behavior and the principle of least effort (1949)Informal social communication. (1950)Structural Holes (1992)The Network Paradigm in Organizational Research: A Review and Typology (2003)E Pluribus Unum : Diversity and Community in the Twenty‐first Century The 2006 Johan Skytte Prize Lecture (2007)Friendship and mobility (2011)Fair Prediction with Disparate Impact: A Study of Bias in Recidivism Prediction Instruments (2017)Semantics derived automatically from language corpora contain human-like biases (2017)Decolonial AI: Decolonial Theory as Sociotechnical Foresight in Artificial Intelligence (2020)Addressing bias in big data and AI for health care: A call for open science (2021)Algorithmic Bias in Education (2021)Medical Innovation: A Diffusion Study. (1967)Word-of-Mouth Communication and Social Learning (1995)Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Consumer engagement in a virtual brand community: An exploratory analysis (2011)The Effects of Social Networks on Employment and Inequality (2004)Getting a Job: Is There a Motherhood Penalty? (2007)The Sociology of Discrimination: Racial Discrimination in Employment, Housing, Credit, and Consumer Markets (2008)The Ethics of AI Ethics: An Evaluation of Guidelines (2020)ChatGPT: A comprehensive review on background, applications, key challenges, bias, ethics, limitations and future scope (2023)Using Online Conversations to Study Word-of-Mouth Communication (2004)Electronic word-of-mouth in hospitality and tourism management (2007)
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References

  • 1973The Strength of Weak Ties40,446 cited
  • 2001Birds of a Feather: Homophily in Social Networks18,551 cited
  • 1983The Strength of Weak Ties: A Network Theory Revisited8,240 cited
  • 2019Dissecting racial bias in an algorithm used to manage the health of populations7,086 cited
  • 1969A New Product Growth for Model Consumer Durables5,999 cited
  • 2006The Effect of Word of Mouth on Sales: Online Book Reviews5,993 cited
  • 2018Gender Shades: Intersectional Accuracy Disparities in Commercial Gender Classification3,509 cited
  • 2012Fairness through awareness3,501 cited
  • 1972The Statistical Theory of Racism and Sexism.3,463 cited
  • 1993A Dynamic Process Model of Service Quality: From Expectations to Behavioral Intentions3,422 cited
  • 2008Discrimination and racial disparities in health: evidence and needed research3,368 cited
  • 2011What Makes Online Content Viral?3,175 cited
  • 2014Big Data's Disparate Impact3,046 cited
  • 1957The Economics of Discrimination2,818 cited
  • 2018Algorithms of Oppression2,709 cited
  • 2009Effects of Word-of-Mouth versus Traditional Marketing: Findings from an Internet Social Networking Site

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