Student satisfaction with videoconferencing teaching quality during the COVID-19 pandemic

Tarah H. Fatani

262 citations0/0 files storedBMC Medical Education

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Education during COVID-19 pandemic Innovations in Medical Education Online and Blended Learning

Abstract

BACKGROUND: The coronavirus disease 2019 pandemic prompted the pediatric department at King Abdulaziz University to continue students' educational activities by offering courses online that utilized web video conferencing (WVC). Given the uncertainties of WVC educational quality and the challenge of shifting to an online environment, this study aimed to evaluate student satisfaction with the teaching quality of case-based discussion (CBD) sessions conducted through WVC. METHODS: One hundred sixty-two undergraduate medical students in pediatrics completed the reduced Students' Evaluation of Educational Quality (SEEQ) survey with a five-point Likert scale over 5 weeks. The WVC CBD sessions were facilitated by 50 faculty members. RESULTS: 82% of respondents were highly satisfied with the WVC CBD session's teaching quality. The majority agreed that the sessions were intellectually challenging, that the instructors were dynamic, and encouraged students to participate. No statistically significant correlation was found between student satisfaction and technical issues (r = 0.037, p = 0.003). CONCLUSIONS: WVC teaching had an overall positive outcome on student satisfaction, and teaching quality relied on teaching, cognitive, and social presence rather than technology. However, technology remains an important platform that supports teachers' educational activities. Thus, implementing a blended pediatric course to augment future course delivery is optimal.

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2007Researching the community of inquiry framework: Review, issues, and future directions 2003EXAMINING SOCIAL PRESENCE IN ONLINE COURSES IN RELATION TO STUDENTS' PERCEIVED LEARNING AND SATISFACTION 2015The Theory of Transactional Distance 2017Issues and Challenges for Teaching Successful Online Courses in Higher Education 2005Technology, e-learning and Distance Education 2020Virtual Learning During the COVID-19 Pandemic 2014Online instruction, e-learning, and student satisfaction: A three year study 2006Presence in teaching

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