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The impact of cross border E-tailer's return policy on consumer's purchase intention · Study

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ArticleThe impact of cross border E-tailer's return policy on consumer's purchase intention

Bingjia Shao2020

Article2020

The impact of cross border E-tailer's return policy on consumer's purchase intention

Bingjia Shao · Zhendong Cheng · Yue Jie

93 citations·0/0 files stored·Journal of Retailing and Consumer Services

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E-commerce and Technology Innovations Consumer Behavior and Marketing Influence Consumer Market Behavior and Pricing

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References

1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism 1980Competitive Strategy: Techniques for Analyzing Industries and Competitors 1973Job Market Signaling

Cited by

2022E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions 2022Boosting Online Purchase Intention in High-Uncertainty-Avoidance Societies: A Signaling Theory Approach 2024Signaling theory and its relevance in international marketing: a systematic review and future research agenda 2024The influence of perceived risk on purchase intention in e‐commerce—Systematic review and research agenda 2023Logistics mode selection and information sharing in a cross-border e-commerce supply chain with competition 2023Consumer behaviour in cross‐border e‐commerce: Systematic literature review and future research agenda 2022“Take it or leave it?”: Evidence on cultural differences affecting return behaviour for Gen Z 2024Consumer purchase intention toward POI-retailers in cross-border E-commerce: An integration of technology acceptance model and commitment-trust theory

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Details

Year2020

Typearticle

Published2020-11-10

VenueJournal of Retailing and Consumer Services

ISSN-L0969-6989

Languageen

Citations93

Files0 public / 0

ShelfE-commerce and Technology Innovations

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doi10.1016/j.jretconser.2020.102367

openalex_workW3102275322

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