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The impact of cross border E-tailer's return policy on consumer's purchase intention
3 references·16 citing·44 second hop
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References

  • 1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism22,977 cited
  • 1980Competitive Strategy: Techniques for Analyzing Industries and Competitors16,592 cited
  • 1973Job Market Signaling16,329 cited

Cited by

  • 2022E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions143 cited
  • 2022Boosting Online Purchase Intention in High-Uncertainty-Avoidance Societies: A Signaling Theory Approach91 cited
  • 2024Signaling theory and its relevance in international marketing: a systematic review and future research agenda87 cited
  • 2024The influence of perceived risk on purchase intention in e‐commerce—Systematic review and research agenda86 cited
  • 2023Logistics mode selection and information sharing in a cross-border e-commerce supply chain with competition68 cited
  • 2023Consumer behaviour in cross‐border e‐commerce: Systematic literature review and future research agenda64 cited
  • 2022“Take it or leave it?”: Evidence on cultural differences affecting return behaviour for Gen Z59 cited
  • 2024Consumer purchase intention toward POI-retailers in cross-border E-commerce: An integration of technology acceptance model and commitment-trust theory56 cited
  • 2023Return freight strategies and selling formats in e-commerce supply chain: The perspective of consumer fairness concerns and online shopping returns45 cited
  • 2022Bonded-warehouse or direct-mail? Logistics mode choice in a cross-border e-commerce supply chain with platform information sharing

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44 cited
  • 2022Exploring the key factors affecting the usage intention for cross-border e-commerce platforms based on DEMATEL and EDAS method42 cited
  • 2022Cross-border electronic commerce’s new path: from literature review to AI text generation39 cited
  • 2024An empirical study on logistic service quality, customer satisfaction, and cross-border repurchase intention34 cited
  • 2023Retail returns management strategy: An alignment perspective34 cited
  • 2024Influence of perceived risk on consumers’ intention and behavior in cross-border e-commerce transactions: A case study of the Tmall Global platform33 cited
  • 2024To hesitate or not to hesitate: Can popularity cues minimize the hesitation to checkout in e-commerce?31 cited