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Engagement behavior and financial well-being: The effect of message framing in online pension communication
16 references·11 citing·43 second hop
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References

  • 1981The Framing of Decisions and the Psychology of Choice17,834 cited
  • 1997Beyond pleasure and pain.6,770 cited
  • 2002Time Discounting and Time Preference: A Critical Review6,395 cited
  • 2002Risk Aversion and Incentive Effects5,973 cited
  • 2011Customer Engagement3,657 cited
  • 1980Translation and content analysis of oral and written materials3,570 cited
  • 2010Customer Engagement Behavior: Theoretical Foundations and Research Directions3,536 cited
  • 2014Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation3,261 cited
  • 2011Consumer engagement in a virtual brand community: An exploratory analysis3,229 cited
  • 1999Doing It Now or Later3,127 cited
  • 2004Save More Tomorrow™: Using Behavioral Economics to Increase Employee Saving2,490 cited
  • 1981An Economic Theory of Self-Control2,192 cited
  • 2014Financial Literacy, Financial Education, and Downstream Financial Behaviors2,146 cited
  • 2012Customer Engagement: Exploring Customer Relationships Beyond Purchase2,086 cited
  • 2000Making a good decision: Value from fit.2,051 cited
  • 2016

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Customer engagement: the construct, antecedents, and consequences
1,760 cited

Cited by

  • 2021Fifteen years of customer engagement research: a bibliometric and network analysis193 cited
  • 2021Positive framing when assessing the personal resources to manage one's finances increases consumers' retirement self‐efficacy and improves retirement goal clarity47 cited
  • 2022A review of the theoretical foundations of financial well-being36 cited
  • 2022Customer engagement with service providers: an empirical investigation of customer engagement dispositions30 cited
  • 2022Exploring the first steps of retirement engagement: a conceptual model and field evidence22 cited
  • 2022Allowing early access to retirement savings: Lessons from Australia21 cited
  • 2022The effect of financial knowledge and financial well-being on investment intention mediated by financial attitude20 cited
  • 2022Understanding public perceptions and intentions to adopt traditional versus emerging investment platforms: The effect of message framing and regulatory focus theory on the technology acceptance model13 cited
  • 2022THE IMPACT OF FRAMING EFFECT: HOW FRAMING EFFECT AFFECTS STUDENTS IN CHOOSING UNIVERSITY’S MAJOR8 cited
  • 2023Ego-depletion is in the way: the challenges of controlled communication and the role of the regulatory focus theory in sustainable goals pursuit6 cited
  • 2024The emotional path to influencing decision-making: harnessing emotions for better financial choices2 cited