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An integrated grey AHP-MOORA model for ameliorating public transport service quality
16 references·11 citing·44 second hop
An integrated grey AHP-MOORA model for ameliorating public transport service quality (2020)An integrated grey AHP-MOORA model for am…Public Transport Accessibility: A Literature Review (2018)Public Transport Accessibilit…What influences satisfaction and loyalty in public transport? A review of the literature (2017)What influences satisfaction …Perceived service quality in bus transit service: A structural equation approach (2013)Perceived service quality in …Psychometric analysis of the satisfaction with travel scale (2012)Psychometric analysis of the …The quality of service desired by public transport users (2010)The quality of service desire…Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement (2010)Behavioral intentions of publ…Transportation Research Part A: Policy and Practice (2009)Transportation Research Part …Quantifying spatial gaps in public transport supply based on social needs (2009)Quantifying spatial gaps in p…The MOORA method and its application to privatization in a transition economy (2006)The MOORA method and its appl…Developing global managers’ competencies using the fuzzy DEMATEL method (2006)Developing global managers’ c…Selection of logistics service provider: An analytic network process (ANP) approach (2005)Selection of logistics servic…A Coverage Model for Improving Public Transit System Accessibility and Expanding Access (2003)A Coverage Model for Improvin…The evaluation of airline service quality by fuzzy MCDM (2002)The evaluation of airline ser…A survey analysis of service quality for domestic airlines (2002)A survey analysis of service …Deriving weights from pairwise comparison matrices (1997)Deriving weights from pairwis…A scaling method for priorities in hierarchical structures (1977)A scaling method for prioriti…Performance assessment of public transport routes: A framework using revealed data (2025)Performance assessment of pub…Fostering sustainable urban mobility via stakeholder engagement: A novel analytic hierarchy process and half-quadratic programming (2025)Fostering sustainable urban m…Evaluation of Public Transportation System through Social Network Analysis Approach (2024)Evaluation of Public Transpor…A historical review and analysis on MOORA and its fuzzy extensions for different applications (2024)A historical review and analy…Assessing Public Transport Supply Quality: A Comparative Analysis of Analytical Network Process and Analytical Hierarchy Process (2023)Assessing Public Transport Su…A narrative review of multi-objective optimization on the basis of ratio analysis (MOORA) method in decision making (2023)A narrative review of multi-o…A hybrid approach based on dual hesitant q-rung orthopair fuzzy Frank power partitioned Heronian mean aggregation operators for estimating sustainable urban transport solutions (2023)A hybrid approach based on du…Selection of Cold Chain Logistics Service Providers Based on a Grey AHP and Grey COPRAS Framework: A Case Study in Vietnam (2022)Selection of Cold Chain Logis…Comprehensive service quality evaluation of public transit based on extension cloud model (2022)Comprehensive service quality…A hybrid decision model and case study for comprehensive evaluation of green mine construction level (2022)A hybrid decision model and c…Managing Sustainable Urban Public Transport Systems: An AHP Multicriteria Decision Model (2021)Managing Sustainable Urban Pu…Decisions with Multiple Objectives: Preferences and Value Trade-Offs (1979)Multiple Attribute Decision Making: Methods and Applications (1981)Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS (2003)A NEW ADDITIVE RATIO ASSESSMENT (ARAS) METHOD IN MULTICRITERIA DECISION‐MAKING / NAUJAS ADITYVINIS KRITERIJŲ SANTYKIŲ ĮVERTINIMO METODAS (ARAS) DAUGIAKRITERINIAMS UŽDAVINIAMS SPRĘSTI (2010)MULTIPLE CRITERIA DECISION MAKING (MCDM) METHODS IN ECONOMICS: AN OVERVIEW / DAUGIATIKSLIAI SPRENDIMŲ PRIĖMIMO METODAI EKONOMIKOJE: APŽVALGA (2011)Fuzzy multiple criteria decision-making techniques and applications – Two decades review from 1994 to 2014 (2015)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)Contemporary Developments in Mathematical Psychology (1976)How to make a decision: The analytic hierarchy process (1990)The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)Best-worst multi-criteria decision-making method (2014)The Analytic Hierarchy Process (1985)Decision making with dependence and feedback : the analytic network process (1996)Designing and managing the supply chain : concepts, strategies, and case studies (2000)Selection of the strategic alliance partner in logistics value chain (2007)Applying hazardous substance management to supplier selection using analytic network process (2008)Ordinal Priority Approach (OPA) in Multiple Attribute Decision-Making (2019)The Importance of Utility Balance in Efficient Choice Designs (1996)Applied choice analysis a primer (2005)Drivers of customer satisfaction with public transport services (2015)Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution (2016)Fuzzy sets (1965)Frames of Mind: The Theory of Multiple Intelligences (1984)Fuzzy sets (1996)A novel hybrid MCDM approach based on fuzzy DEMATEL, fuzzy ANP and fuzzy TOPSIS to evaluate green suppliers (2011)DEMATEL Technique: A Systematic Review of the State-of-the-Art Literature on Methodologies and Applications (2018)Understanding Attitudes and Predicting Social Behavior (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty (2018)Structural Equations with Latent Variables (1989)Quality of Service in Public Transport Based on Customer Satisfaction Surveys: A Review and Assessment of Methodological Approaches (2014)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)Whence Consumer Loyalty? (1999)Realist review - a new method of systematic review designed for complex policy interventions (2005)Travel satisfaction revisited. On the pivotal role of travel satisfaction in conceptualising a travel behaviour process (2017)Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory (2018)Dockless bike-sharing systems: what are the implications? (2020)A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan (2006)Application of TOPSIS in evaluating initial training aircraft under a fuzzy environment (2006)Fuzzy Multicriteria Decision-Making: A Literature Review (2015)Data envelopment analysis: The evolution of the state of the art (1978?1995) (1996)Promoting Cycling for Transport: Research Needs and Challenges (2014)Virtual Work: Bridging Research Clusters (2018)
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References

  • 1977A scaling method for priorities in hierarchical structures10,389 cited
  • 2009Transportation Research Part A: Policy and Practice2,167 cited
  • 2006Developing global managers’ competencies using the fuzzy DEMATEL method1,249 cited
  • 2006The MOORA method and its application to privatization in a transition economy976 cited
  • 2002The evaluation of airline service quality by fuzzy MCDM890 cited
  • 2010Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement867 cited
  • 2005Selection of logistics service provider: An analytic network process (ANP) approach697 cited
  • 2010The quality of service desired by public transport users662 cited
  • 2013Perceived service quality in bus transit service: A structural equation approach479 cited
  • 2017What influences satisfaction and loyalty in public transport? A review of the literature446 cited
  • 2009Quantifying spatial gaps in public transport supply based on social needs441 cited
  • 2002A survey analysis of service quality for domestic airlines350 cited
  • 1997Deriving weights from pairwise comparison matrices336 cited
  • 2018Public Transport Accessibility: A Literature Review313 cited
  • 2012

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Psychometric analysis of the satisfaction with travel scale
225 cited
  • 2003A Coverage Model for Improving Public Transit System Accessibility and Expanding Access159 cited
  • Cited by

    • 2023A hybrid approach based on dual hesitant q-rung orthopair fuzzy Frank power partitioned Heronian mean aggregation operators for estimating sustainable urban transport solutions74 cited
    • 2023A narrative review of multi-objective optimization on the basis of ratio analysis (MOORA) method in decision making60 cited
    • 2024A historical review and analysis on MOORA and its fuzzy extensions for different applications54 cited
    • 2021Managing Sustainable Urban Public Transport Systems: An AHP Multicriteria Decision Model53 cited
    • 2022Selection of Cold Chain Logistics Service Providers Based on a Grey AHP and Grey COPRAS Framework: A Case Study in Vietnam52 cited
    • 2023Assessing Public Transport Supply Quality: A Comparative Analysis of Analytical Network Process and Analytical Hierarchy Process48 cited
    • 2022A hybrid decision model and case study for comprehensive evaluation of green mine construction level47 cited
    • 2025Fostering sustainable urban mobility via stakeholder engagement: A novel analytic hierarchy process and half-quadratic programming9 cited
    • 2022Comprehensive service quality evaluation of public transit based on extension cloud model9 cited
    • 2024Evaluation of Public Transportation System through Social Network Analysis Approach6 cited
    • 2025Performance assessment of public transport routes: A framework using revealed data5 cited