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THE EFFECT OF ATTITUDES TOWARD GREEN BEHAVIORS ON GREEN IMAGE, GREEN CUSTOMER SATISFACTION AND GREEN CUSTOMER LOYALTY
16 references·6 citing·40 second hop
THE EFFECT OF ATTITUDES TOWARD GREEN BEHAVIORS ON GREEN IMAGE, GREEN CUSTOMER SATISFACTION AND GREEN CUSTOMER LOYALTY (2020)THE EFFECT OF ATTITUDES TOWARD GREEN BEHA…When to use and how to report the results of PLS-SEM (2018)When to use and how to report…An assessment of the use of partial least squares structural equation modeling in marketing research (2011)An assessment of the use of p…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…\nThe use of partial least squares path modeling in international marketing (2009)\nThe use of partial least sq…An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)An examination of the effects…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Targeting consumers who are willing to pay more for environmentally friendly products (2001)Targeting consumers who are w…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Customer Satisfaction, Market…From Intentions to Actions: A Theory of Planned Behavior (1985)From Intentions to Actions: A…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…An Index of Factorial Simplicity (1974)An Index of Factorial Simplic…Green management promotes long-term business competitive advantage through the resource-based view (2025)Green management promotes lon…The Effect of Brand Lovemark on Reusable Cups in Coffee Shops: Machine Use Intention, Willingness to Pay a Deposit, and Green Brand Loyalty (2024)The Effect of Brand Lovemark …Creating exceptional guest experiences: the role of engagement and relationship building in hospitality (2024)Creating exceptional guest ex…Influence of the Green Brand Image on the Green Word of Mouth of Millennials: a Mediation Study on Banks (2022)Influence of the Green Brand …Impact of Familiarity and Green Image on Satisfaction and Loyalty Among Young Green Hotels’ Guests – A Developing Country’s Perspective (2022)Impact of Familiarity and Gre…Developing a framework to analyse the effect of sustainable manufacturing adoption in Indian textile industries (2022)Developing a framework to ana…Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. (1977)The theory of planned behavior (1991)Understanding Information Technology Usage: A Test of Competing Models (1995)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups. (1985)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. 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(1991)Exploratory Factor Analysis: A Guide to Best Practice (2018)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)
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References

  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 2018When to use and how to report the results of PLS-SEM27,424 cited
  • 1985From Intentions to Actions: A Theory of Planned Behavior19,049 cited
  • 1974An Index of Factorial Simplicity14,857 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 2009\nThe use of partial least squares path modeling in international marketing11,331 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics9,798 cited
  • 2011An assessment of the use of partial least squares structural equation modeling in marketing research8,083 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 1994Customer Satisfaction, Market Share, and Profitability: Findings From Sweden4,531 cited

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2003
An examination of the effects of motivation and satisfaction on destination loyalty: a structural model
3,379 cited
  • 2001Targeting consumers who are willing to pay more for environmentally friendly products2,974 cited
  • Cited by

    • 2025Green management promotes long-term business competitive advantage through the resource-based view39 cited
    • 2022Developing a framework to analyse the effect of sustainable manufacturing adoption in Indian textile industries32 cited
    • 2024Creating exceptional guest experiences: the role of engagement and relationship building in hospitality18 cited
    • 2022Impact of Familiarity and Green Image on Satisfaction and Loyalty Among Young Green Hotels’ Guests – A Developing Country’s Perspective16 cited
    • 2024The Effect of Brand Lovemark on Reusable Cups in Coffee Shops: Machine Use Intention, Willingness to Pay a Deposit, and Green Brand Loyalty10 cited
    • 2022Influence of the Green Brand Image on the Green Word of Mouth of Millennials: a Mediation Study on Banks9 cited