Peran job satisfaction pada hubungan compensation dan organizational citizenship behaviour: Studi empirik

Tantri Gunarni Saptoadji · Gandi Aswaja Yogatama

4 citations0/0 files storedJURNAL MANAJEMEN DAN BISNIS INDONESIA

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Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Motivation

Abstract

Studi ini bertujuan untuk mengeksplorasi pengaruh kompensasi terhadap job satisfaction dan organizational citizenship behaviour (OCB), dan peran mediasi job satisfaction pada hubungan kompensasi dan OCB. Desain penelitian yang digunakan adalah kuantitatif, dengan jumlah sampel sebanyak 78 responden, data dikumpulkan melalui penyebaran kuesioner pada karyawan Alfamart Team Coordinator I Surabaya, yang kemudian diolah menggunakan alat statistik SEM PLS untuk menjawab hipotesis yang telah diajukan dalam studi ini. Hasil penelitian ini mengungkap bahwa kompensasi memiliki pengaruh positif signifikan terhadap job satisfaction, dan positif tidak signifikan terhadap organizational citizenship behaviour (OCB). Peran job satisfaction dalam memediasi hubungan kompensasi dan organizational citizenship behaviour telah ditemukan memiliki peran full mediasi, sehingga pada temuan ini job satisfaction telah dianggap penting sebagai mediasi untuk membangun konstruk organizational citizenship behaviour dalam studi ini.

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References

2000Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research 1985Measurement of human service staff satisfaction: Development of the Job Satisfaction Survey 2003Organizational citizenship behaviors and service quality as external effectiveness of contact employees 2006Challenges and prospects of HRM in developing countries: testing the HRM–performance link in the Eritrean civil service 2003Levels of measurement and analysis issues in organizational citizenship behaviour research 2023Pengantar Manajemen Sumber Daya Manusia 2010Do human resource management practices have an impact on financial performance of banks 2013The Effect of Compensation toward Job Satisfaction and Job Performance of Outsourcing Employees of Syariah Banks in Malang Indonesai

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2024CAREER DEVELOPMENT DAN WELFARE ALLOWANCES TERHADAP EMPLOYEE PERFORMANCE PADA KARYAWAN LEMBAGA AMIL ZAKAT 2022Peran mediasi job satisfaction pada pengaruh tunjangan dan kepemimpinan terhadap kinerja pegawai

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