References

No references inside the corpus for this window.

Cited by

• 1974Interpersonal competence: Rationale, philosophy, and implementation of a conceptual framework214 cited
• 2021How to foster perceived partner responsiveness: High‐quality listening is key119 cited
• 1977The Effects of Perspective-Taking and Egocentrism on Problem Solving in Heterogeneous and Homogeneous Groups91 cited
• 2008Listening in the Business Context: Reviewing the State of Research79 cited
• 2014Dynamics of Resistance to Change: A Sequential Analysis of Change Agents in Action76 cited
• 1990Studying Viewers' Reception of Television Programmes: Theoretical and Methodological Considerations72 cited
• 1983Career Dynamics: Managing the superior/subordinate relationship71 cited
• 1972Persuasion in social conflicts: A critique of prevailing conceptions and a framework for future research70 cited
• 1990Communication: A Cultural System of Meaning and Value57 cited
• 1968Operation KPE: Developing a New Organization50 cited
• 2020Turning change resistance into readiness: How change agents’ communication shapes recipient reactions44 cited
• 2009Conversing About Performance41 cited
• 2003Managing Organizational Culture Change40 cited
• 2014Acknowledging others as ‘whole beings’.Managers’ perceptions of spirituality and health in the South African workplace