References

• 2007State-of-the-art in product-service systems1,978 cited
• 1982How to Design a Service1,077 cited
• 1997Introduction to modeling and simulation493 cited
• 2004The design of functional (total care) products392 cited
• 2014Service quality and the training of employees: The mediating role of organizational commitment331 cited
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• 2014The ‘Responsibility to Protect’ and the Structural Problems of Preventive Humanitarian Intervention124 cited
• 1994The service/quality solution : using service management to gain competitive advantage104 cited
• 2009Uncertainty challenges in service cost estimation for product- service systems in the aerospace and defence industries59 cited
• 2011Service Cost Estimation Challenges in Industrial Product-Service Systems12 cited

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