References

• 1996Creating public value: strategic management in government2,555 cited
• 1991The machine that changed the world : the story of lean production2,372 cited
• 2014Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management1,988 cited
• 2019The public value of E-Government – A literature review1,321 cited
• 2006The SAGE Dictionary of Social Research Methods1,244 cited
• 2013A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition714 cited
• 2009Public Value Inside: What is Public Value Creation?657 cited
• 2010The evolution of lean Six Sigma545 cited
• 2012Collaborative Public Management522 cited
• 2016Public value creation through collaborative innovation516 cited
• 2009The Use of Performance Measurement Systems in the Public Sector: Effects on Performance448 cited
• 2012Lean: A failed theory for public services?412 cited
• 2017Role of multiple stakeholders and the critical success factor theory for the sustainable supplier selection process399 cited
• 2016A framework for the integration of Green and Lean Six Sigma for superior sustainability performance385 cited
• 2003Total Quality Management & Business Excellence