The impact of job satisfaction on the employees turnover intention at public universities (Northern Border University)

Abstract

Job satisfaction has been one of the tops extensively studied central elements of the organization in terms of organizational success. In the present study, the primary objective is to examine job satisfaction in the context of the non-academic (administrative staff) in Northern Border University (NBU) in Saudi Arabia, measured through their level of job satisfaction. The study focuses on the turnover amongst the employees in an attempt to develop an incentive initiative via increased remuneration. Based on the findings, administrative staff job satisfaction level was high and such level was influenced by gender, with male staff members being more satisfied than their female counterparts. The findings also showed that staff with shorter tenure had higher levels of job satisfaction than long-tenured staff. The same higher job satisfaction held true for those with lower qualifications and job levels, in comparison to those with high qualifications and job levels.

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