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A Theoretical and Empirical Reflection on Technology Acceptance Models for Autonomous Delivery Robots
15 references·16 citing·47 second hop
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(1992)4 The Physical Environment in Organizations (2007)Designing routines: On the folly of designing artifacts, while hoping for patterns of action (2008)A Theory of Cognitive Dissonance (2017)The Digital Transformation of Search and Recombination in the Innovation Function: Tensions and an Integrative Framework* (2020)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Students’ Acceptance of the COVID-19 Impact on Shifting Higher Education to Distance Learning in Poland (2020)COVID-19 and Higher Education: First-Year Students’ Expectations toward Distance Learning (2021)Factors affecting green purchase behavior: A systematic literature review (2022)Stressful life events, personality, and health: An inquiry into hardiness. 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Proposing Mechanisms of Action From a Conceptual and Neural Perspective (2011)Mind, Self, and Society (2015)Sharing a life with Harvey: Exploring the acceptance of and relationship-building with a social robot (2014)The use of care robots in aged care: A systematic review of argument-based ethics literature (2017)A Systematic Review of Attitudes, Anxiety, Acceptance, and Trust Towards Social Robots (2020)The technology acceptance model (TAM): A meta-analytic structural equation modeling approach to explaining teachers’ adoption of digital technology in education (2018)Technology acceptance model in educational context: A systematic literature review (2019)Trust in AI and Its Role in the Acceptance of AI Technologies (2022)Socially Assistive Robotics (2005)Online shopping drivers and barriers for older adults: Age and gender differences (2014)Exploring relationship development with social chatbots: A mixed-method study of replika (2022)
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References

  • 1980A multidimensional approach to individual differences in empathy4,712 cited
  • 2014Technology acceptance model: a literature review from 1986 to 20132,457 cited
  • 2010Assessing Acceptance of Assistive Social Agent Technology by Older Adults: the Almere Model1,228 cited
  • 2014Using the Technology Acceptance Model in Understanding Academics’ Behavioural Intention to Use Learning Management Systems569 cited
  • 2013Exploring influencing variables for the acceptance of social robots499 cited
  • 2006The mediation of external variables in the technology acceptance model455 cited
  • 2016Can we control it? Autonomous robots threaten human identity, uniqueness, safety, and resources417 cited
  • 2007Technology Acceptance Model and E-learning365 cited
  • 2004Emotion as a Connection of Physical Artifacts and Organizations323 cited
  • 2008Does Japan really have robot mania? Comparing attitudes by implicit and explicit measures322 cited
  • 2018Theoretical Considerations and Development of a Questionnaire to Measure Trust in Automation312 cited
  • 2001Explaining Intranet use with the Technology Acceptance Model287 cited
  • 2003Adoption of Broadband Internet in Korea: The Role of Experience in Building Attitudes266 cited
  • 2012Predicting information technology usage in the car258 cited

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  • 2017Relationship of generations X, Y, Z with new communication technologies34 cited
  • Cited by

    • 2024How Culture Shapes What People Want From AI90 cited
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    • 2022Findings From A Qualitative Field Study with An Autonomous Robot in Public: Exploration of User Reactions and Conflicts67 cited
    • 2022Consumer adoption of autonomous delivery robots in cities: Implications on urban planning and design policies40 cited
    • 2024A governance perspective on user acceptance of autonomous systems in Singapore30 cited
    • 2024The role of motivators, barriers, attractiveness, and positive emotions on consumers’ intention to adopt and resist self-driving delivery robots25 cited
    • 2024Exploring the Impact of Technology Readiness and Innovation Resistance on User Adoption of Autonomous Delivery Vehicles24 cited
    • 2025Robot Acceptance and Service Quality in Food Delivery: An Expanded TAM-based Study19 cited
    • 2023Customer’s Adoption Intentions toward Autonomous Delivery Vehicle Services: Extending DOI Theory with Social Awkwardness and Use Experience18 cited
    • 2025Individual-, task-, and technology-fit perspective of autonomous delivery robots confirmation and adoption in smart cities17 cited
    • 2024What Will the Delivery Robots Bring Us Tomorrow?12 cited
    • 2024The Impact of Individual Innovativeness and Social Influence on Consumer Intention to Adopt Autonomous Delivery Vehicles12 cited
    • 2024Understanding service robot adoption and resistance from a service provider perspective12 cited
    • 2024Exploring MCI and TPB in the context of self-driving robot food delivery services: A cross-national study10 cited
    • 2024Adoption behavioural intention of robots in last mile food delivery: The importance of environmental friendliness and moderating impacts of privacy and security concerns9 cited
    • 2025Determinants of consumer intention to use autonomous delivery vehicles: based on the planned behavior theory and normative activation model7 cited