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'Don't ask me, ask the horse': Evaluating resource-based learning
6 references·0 citing·19 second hop
'Don't ask me, ask the horse': Evaluating resource-based learning (2021)'Don't ask me, ask the horse': Evaluating…Assessing service quality : satisfying the expectations of library customers (2010)Assessing service quality : s…Using Focus Group Interviews To Improve Library Services For Youth (2007)Using Focus Group Interviews …Improving library users’ perceived quality, satisfaction and loyalty: an integrated measurement and management system (2003)Improving library users’ perc…Assessing service quality: Satisfying the expectations of library customers (1999)Assessing service quality: Sa…Evaluating library instruction: Sample questions, forms, and strategies for practical use (1996)Evaluating library instructio…Evaluating library instruction : sample questions, forms, and strategies for practical use (1996)Evaluating library instructio…Marketing Research (1970)The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)Foundations of the American Customer Satisfaction Index (2000)The relationship between service quality and customer satisfaction: the example of CJCU library (2006)The Signaling Role of IT Features in Influencing Trust and Participation in Online Communities (2011)Rise of the Partial Least Squares Structural Equation Modeling: An Application in Banking (2018)Using the ACRL Information Literacy Competency Standards for Higher Education to Assess a University Library Instruction Program (2002)What's Best for Students? Comparing the Effectiveness of a Traditional Print Pathfinder and a Web-based Research Tool (2003)Evaluation and assessment of a library instruction component of an introduction to business course: a continuous process (2004)Not Another Survey! Use Interviews Instead to Understand Needs in Your Library (2020)Service Quality: A Concept Not Fully Explored (2001)International and Local Student Satisfaction: Resources and Capabilities Perspective (2004)Modeling Web-based library service quality (2012)De la formación de usuarios a la alfabetización internacional: propuestas para enseñar las habilidades de información (2001)Integrating Assessment into Recurring Information Literacy Instruction (2007)Outcomes of information literacy instruction for undergraduate business students (2009)Complaining behavior of public library users in South Korea (2003)Service quality: Research perspectives (2005)Towards transformative enagagement: The international and foreign student stakeholder in the academic library; a view from the subaltern (2021)
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References

  • 2003Improving library users’ perceived quality, satisfaction and loyalty: an integrated measurement and management system187 cited
  • 2010Assessing service quality : satisfying the expectations of library customers162 cited
  • 1999Assessing service quality: Satisfying the expectations of library customers55 cited
  • 1996Evaluating library instruction : sample questions, forms, and strategies for practical use21 cited
  • 1996Evaluating library instruction: Sample questions, forms, and strategies for practical use12 cited
  • 2007Using Focus Group Interviews To Improve Library Services For Youth8 cited

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