The Influence of Emotional Intelligence and Cultural Adaptability on Cross-Cultural Adjustment and Performance with the Mediating Effect of Cross-Cultural Competence: A Study of Expatriates in Taiwan

Abstract

This study examines the influence of antecedents on cross-cultural competence and cross-cultural adjustment as well as the mediating role of cross-cultural competence for the influence of cultural adaptability on cross-cultural adjustment and expatriate performance. The partial least squares structural equation modeling technique was adopted to analyze the data from a survey of 240 expatriates working in Taiwan. The results confirm the positive effect of emotional intelligence and cultural adaptability on cross-cultural competence and of emotional intelligence and cross-cultural competence on cross-cultural adjustment. Moreover, the findings reveal a highly valuable milestone insight into the role of cross-cultural competence regarding their competency to foster the indirect influence of cultural adaptability on cross-cultural adjustment and expatriate performance in culturally diverse settings. Given that previous research has rarely identified the mediating role of cross-cultural competence in improving cross-cultural adjustment and expatriate performance, these findings could be highly beneficial for academics to conduct further validation and professional human resource managers in recruiting and managing expatriates.

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