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Are Dealers Still Relevant? How Dealer Service Quality Impacts Manufacturer Success
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Are Dealers Still Relevant? How Dealer Service Quality Impacts Manufacturer Success (2021)Are Dealers Still Relevant? How Dealer Se…What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM (2014)What makes online reviews hel…What Drives Media Slant? Evidence From U.S. Daily Newspapers (2010)What Drives Media Slant? 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(2011)DEFINING QUALITY: ALTERNATIVES AND IMPLICATIONS (1994)Innovation Speed: A Conceptual Model of Context, Antecedents, and Outcomes (1996)Balancing exploration and exploitation: The moderating role of competitive intensity (2005)The Categorical Imperative: Securities Analysts and the Illegitimacy Discount (1999)The Contributions of the Economics of Information to Twentieth Century Economics (2000)What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)
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References

  • 1981The Framing of Decisions and the Psychology of Choice17,834 cited
  • 1991Loss Aversion in Riskless Choice: A Reference-Dependent Model6,428 cited
  • 2006The Effect of Word of Mouth on Sales: Online Book Reviews5,993 cited
  • 1961The Economics of Information5,253 cited
  • 2000Beyond valence: Toward a model of emotion-specific influences on judgement and choice3,030 cited
  • 1994Estimating Discrete-Choice Models of Product Differentiation2,945 cited
  • 1997Reducing Buyer Search Costs: Implications for Electronic Marketplaces2,255 cited
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  • 2014What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM978 cited
  • 1987Contract duration and relationship-specific investments: Empirical evidence from coal markets941 cited
  • 2010The Effects of Online User Reviews on Movie Box Office Performance: Accounting for Sequential Rollout and Aggregation Across Local Markets

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922 cited
  • 1999Attribute-Level Performance, Satisfaction, and Behavioral Intentions over Time: A Consumption-System Approach805 cited
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