Workplace communication in flux: from discrete languages, text genres and conversations to complex communicative situations

Abstract

Changing working lifeRecently, changes in working life have become a prominent topic in academic research as well as professional literature and public discussions.It has been recognized that the contexts and conditions of work have become more transient and unpredictable due to global changes and megatrends related to, for example, migration, technological developments, and transforming values and lifestyles as the world becomes increasingly interconnected through the flows of information, workforces, materials and ideas (see e.g.Blommaert 2013; Gratton 2011; Sarangi 2011).In light of this transformation, changing working life can be seen as a cluster of change processes that influence the labour market and workplace organizations in various ways.Firstly, the changes have to do with the very content of work.In post-industrial societies, work is to a great extent connected with knowledge production and the transfer and provision of various kinds of expert services.Moreover, in the complex and super-diverse (see Vertovec 2007; also Arnault et al. 2015) world where social and technological innovations play a key role, value creation is not only seen to lie in the effective management and distribution of information, but in its

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