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The certified manager of quality / organizational excellence handbook
0 references·3 citing·10 second hop
The certified manager of quality / organizational excellence handbook (2006)The certified manager of quality / organi…Illuminating the Kano Model with a Case Study (2023)Illuminating the Kano Model w…Do ISO:9001 standards and EFQM model differ in their impact on the external relations and communication system at schools? (2020)Do ISO:9001 standards and EFQ…The A3 Lean Management and Leadership Thought Process (2013)The A3 Lean Management and Le…Toyota Culture : The Heart and Soul of the Toyota Way (2008)Learning to see value-stream mapping to create value and eliminate muda (2009)Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (2009)Inside Large and Small High Schools: Curriculum and Social Relations (2000)Process management practices and quality systems standards (2003)ISO 9001:2000 in small organisations (2006)Sustainable Development and Implementation of Quality Management Excellence Models in Public Organizations: A Systematic Literature Review (2023)KANO’S METHODS FOR UNDERSTANDING CUSTOMER-DEFINED QUALITY (1993)How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment (1998)Two Decades of Using Kano's Theory of Attractive Quality: A Literature Review (2008)
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  • 2020Do ISO:9001 standards and EFQM model differ in their impact on the external relations and communication system at schools?34 cited
  • 2013The A3 Lean Management and Leadership Thought Process14 cited
  • 2023Illuminating the Kano Model with a Case Study7 cited

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