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Hospitality management competency requirements of the hospitality industry in Ghana
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Hospitality management competency requirements of the hospitality industry in Ghana (2019)Hospitality management competency require…An Exploratory Study of Competencies Required to Cocreate Memorable Customer Experiences in the Hospitality Industry (2017)An Exploratory Study of Compe…An exploratory study of competencies required to co‐create memorable customer experiences in the hospitality industry (2013)An exploratory study of compe…A customer-based approach to hospitality education (1995)A customer-based approach to …Management Trainees in the Hotel Industry: What Do Managers Expect? (1991)Management Trainees in the Ho…When More Practice Does Not Mean More Competence: Converting Experiential Exposure into Work Readiness in Ghanaian Hospitality Higher Education (2026)When More Practice Does Not M…Aligning Hospitality Education with Industry Expectations in South Africa: A Qualitative Study of Employability Competency (2026)Aligning Hospitality Educatio…Hospitality Management Competency: Framework to Match Expectations of Academia and Industry in Ghana (2023)Hospitality Management Compet…A Case Study in Hong Kong – Developing Qualification Framework for Hotel Frontline Staff (2022)A Case Study in Hong Kong – D…The Future of Hospitality Education (1991)In search of hospitality curriculum relevance for the 1990s. (1992)Hospitality Management Education: Here Today, Gone Tomorrow? (1993)Competency Assessment for Entry-Level Lodging Management Trainees in Taiwan (2006)Essential Hotel Managerial Competencies for Graduate Students (2010)Sustainability in Hospitality Education: The Industry's Perspective and Implications for Curriculum (2013)Frames of Mind: The Theory of Multiple Intelligences (1984)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Co-creation of tourist experiences: a literature review (2015)Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews (2015)Customer experience management in hospitality (2017)The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings (2002)What Is Competence? (2005)Combinative Effects of Innovation Types and Organizational Performance: A Longitudinal Study of Service Organizations (2009)Rethinking the Business School* (2004)Turnover intention in the hospitality industry: A meta-analysis (2020)Competency Assessment of High-Star Hotel Managers: Digital, Management, and Performance Insights (2025)Service Clues and Customer Assessment of the Service Experience: Lessons from Marketing (2006)The key to employability: developing a practical model of graduate employability (2007)Trustworthiness in Qualitative Research (2022)Using thematic analysis in psychology (2006)Challenges in hospitality management education: Perspectives from the United Kingdom (2017)Unraveling the concept of employability, bringing together research on employability in higher education and the workplace (2019)Culinary Industry Practitioners’ and Educators’ Perceptions of Core Competencies for a 4-Year Bachelor’s Degree in the Culinary Arts (2016)Culinary skills: the spine of the Indian hospitality industry (2019)The concept of competence: a thematic review and discussion (2020)Towards a personology of a hospitality professional (2019)Creating Memorable Experience in Rural Tourism: A Comparison between Domestic and Outbound Tourists (2020)Paving the way for future leaders in the hospitality industry: a qualitative study of perspectives from experienced hotel general managers in Norway (2025)
this work references cited by second hop

References

  • 2013An exploratory study of competencies required to co‐create memorable customer experiences in the hospitality industry242 cited
  • 1995A customer-based approach to hospitality education67 cited
  • 2017An Exploratory Study of Competencies Required to Cocreate Memorable Customer Experiences in the Hospitality Industry24 cited
  • 1991Management Trainees in the Hotel Industry: What Do Managers Expect?18 cited

Cited by

  • 2023Hospitality Management Competency: Framework to Match Expectations of Academia and Industry in Ghana3 cited
  • 2022A Case Study in Hong Kong – Developing Qualification Framework for Hotel Frontline Staff0 cited
  • 2026Aligning Hospitality Education with Industry Expectations in South Africa: A Qualitative Study of Employability Competency0 cited
  • 2026When More Practice Does Not Mean More Competence: Converting Experiential Exposure into Work Readiness in Ghanaian Hospitality Higher Education0 cited

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