SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Digital Disruption is Redefining the Customer Experience:The Digital Transformation Approach of the Communications Service Providers
0 references·14 citing·45 second hop
Digital Disruption is Redefining the Customer Experience:The Digital Transformation Approach of the Communications Service Providers (2017)Digital Disruption is Redefining the Cust…Leveraging Disruptive Technologies and Strategies for Competitive Advantage (2024)Leveraging Disruptive Technol…Evaluating customer orientation in e-commerce: an organization focused technology assessment (2024)Evaluating customer orientati…Digital Financial Literacy and Financial Well-Being (2024)Digital Financial Literacy an…An exploratory study of breakthrough innovations in digital businesses: The case of the Perfect Corporation (2024)An exploratory study of break…A Literature Survey of Technological Disruptions in the Service Sector (2024)A Literature Survey of Techno…The Impact of Financial Technology on Customer Behavior in the Jordanian Commercial Banks (2023)The Impact of Financial Techn…Sustainable digital transformation of financial institutions (2023)Sustainable digital transform…Drivers of Digital Transformation and their Impact on Organizational Management (2023)Drivers of Digital Transforma…Customer Perception toward Digital Financial Services: A Case of Pokhara, Nepal (2023)Customer Perception toward Di…Public Innovation and Digital Transformation (2022)Public Innovation and Digital…Editorial: Is South Asia ready for the next universe – metaverse? Arguments and suggestions for further research (2022)Editorial: Is South Asia read…Impact of Digital Transformation on Retail Banking Industry in the UAE (2020)Impact of Digital Transformat…Digital transformation of traditional marketing business model in new industry era (2020)Digital transformation of tra…Digital Transformation – Implications for Enterprise Modeling and Analysis (2019)Digital Transformation – Impl…A Guide to Conducting a Systematic Literature Review of Information Systems Research (2011)Digital transformation: opportunities to create new business models (2012)Digital Transformation Strategies (2015)Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet (2004)Best-worst multi-criteria decision-making method (2014)From Multi-Channel Retailing to Omni-Channel Retailing (2015)Digital Transformation and Strategic Management: a Systematic Review of the Literature (2021)Digital transformation in business and management research: An overview of the current status quo (2021)How digital technologies reshape marketing: evidence from a qualitative investigation (2023)Research Methods for Business Students (2003)Business Research Methods (2013)Business Research Methods (2022)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)Case Study Research: Design and Methods (1991)Qualitative Data Analysis: An Expanded Sourcebook (1994)Innovation Labs in South American Governments: Congruencies and Peculiarities (2023)The barriers and prospects related to big data analytics implementation in public institutions: a systematic review analysis (2023)Social Change, Public Services and Dialectics (2025)Business Intelligence and Analytics: From Big Data to Big Impact (2012)Digital transformation: A multidisciplinary reflection and research agenda (2019)Understanding digital transformation: A review and a research agenda (2019)Analysis of Studies on Digital Strategy: Bibliometric Research of Three Decades (2024)Organizational Digital Transformation Readiness: An Exploratory Investigation (2024)Technology-Driven Change in Human Resource Management: Reshaping Talent Management and Organizational Design (2025)PLS-SEM or CB-SEM: updated guidelines on which method to use (2017)On the Fintech Revolution: Interpreting the Forces of Innovation, Disruption, and Transformation in Financial Services (2018)Role of artificial intelligence and BIG DATA capabilities on fintech services: Value co-creation theory (2024)Impact of corporate governance on bank performance in the MENA region: the moderating role of cybersecurity policy (2026)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Case study research: design and methods (2011)From Technological Integration to Sustainable Innovation: How Diversified Mergers and Acquisitions Portfolios Catalyze Breakthrough Technologies (2024)From regulation to innovation: Eco-compensation and environmental sustainability in heavily polluting enterprises (2025)The Behavioral Consequences of Service Quality (1996)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Understanding Customer Experience Throughout the Customer Journey (2016)From Fragmented Criteria to a Structured Decision Support Mode: Designing a DEX-Based DSS for Assessing Organizational Readiness for Co-Creation (2025)Will Money Increase Subjective Well-Being? (2002)The Economic Importance of Financial Literacy: Theory and Evidence (2014)Financial literacy and the need for financial education: evidence and implications (2019)Shaping financial well-being through digital financial literacy: do financial self-efficacy and personal financial management behavior mediates the relationship? (2026)Disruptive Innovation: In Need of Better Theory * (2005)Smart tourism: foundations and developments (2015)Online mental health services in China during the COVID-19 outbreak (2020)Enhancing pharmacy operations: factors shaping the adoption of automated drug dispensing systems (2025)
this work references cited by second hop

References

No references inside the corpus for this window.

Cited by

  • 2020Digital transformation of traditional marketing business model in new industry era167 cited
  • 2023Drivers of Digital Transformation and their Impact on Organizational Management53 cited
  • 2023The Impact of Financial Technology on Customer Behavior in the Jordanian Commercial Banks29 cited
  • 2024An exploratory study of breakthrough innovations in digital businesses: The case of the Perfect Corporation29 cited
  • 2022Public Innovation and Digital Transformation23 cited
  • 2024Digital Financial Literacy and Financial Well-Being20 cited
  • 2019Digital Transformation – Implications for Enterprise Modeling and Analysis12 cited
  • 2024A Literature Survey of Technological Disruptions in the Service Sector11 cited
  • 2020Impact of Digital Transformation on Retail Banking Industry in the UAE11 cited
  • 2024Evaluating customer orientation in e-commerce: an organization focused technology assessment10 cited
  • 2024Leveraging Disruptive Technologies and Strategies for Competitive Advantage9 cited
  • 2022Editorial: Is South Asia ready for the next universe – metaverse? Arguments and suggestions for further research9 cited
  • 2023Sustainable digital transformation of financial institutions8 cited
  • 2023

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Customer Perception toward Digital Financial Services: A Case of Pokhara, Nepal
5 cited