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Sustainability in Hospitality Marketing during the COVID-19 Pandemic. Content Analysis of Consumer Empirical Research
16 references·2 citing·51 second hop
Sustainability in Hospitality Marketing during the COVID-19 Pandemic. Content Analysis of Consumer Empirical Research (2021)Sustainability in Hospitality Marketing d…The effect of online restaurant menus on consumers’ purchase intentions during the COVID-19 pandemic (2021)The effect of online restaura…What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period? 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The Roles of Job Autonomy and Green Supporting Climate in Hotels (2022)How Humble Leadership Affects…Importance-Performance Analysis (1977)Out of the Crisis (1982)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The development of a conceptual model of student satisfaction with their experience in higher education (2008)Comparing alternative instruments to measure service quality in higher education (2009)Consumer Ethnocentrism: Construction and Validation of the CETSCALE (1987)Structural Model Evaluation and Modification: An Interval Estimation Approach (1990)Structural Equations with Latent Variables. 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(2003)Student as co-producer in a marketised higher education system: a case study of students’ experience of participation in curriculum design (2013)Her majesty the student: marketised higher education and the narcissistic (dis)satisfactions of the student-consumer (2016)Building bridges in higher education: Student-faculty relationship quality, student engagement, and student loyalty (2020)Beyond the business case for corporate sustainability (2002)Greening Goliaths versus emerging Davids — Theorizing about the role of incumbents and new entrants in sustainable entrepreneurship (2009)Business models for sustainable innovation: state-of-the-art and steps towards a research agenda (2012)A review of the business case for CSR in the hospitality industry (2019)A Description of Green Hotel Practices and Their Role in Achieving Sustainable Development (2020)Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Mindfulness: A Proposed Operational Definition (2004)The Theory of the Leisure Class (2009)What do we mean by sustainability marketing? (2019)A bibliometric retrospection of marketing from the lens of psychology: Insights from Psychology & Marketing (2021)Effect of eco-innovation on green supply chain management, circular economy capability, and performance of small and medium enterprises (2021)Climate tipping points — too risky to bet against (2019)Pandemics, transformations and tourism: be careful what you wish for (2020)Reviving tourism industry post-COVID-19: A resilience-based framework (2020)The Global Macroeconomic Impacts of COVID-19: Seven Scenarios (2020)Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research (2020)Consumer Behavior as Risk Taking (1960)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Services Marketing: Integrating Customer Focus Across the Firm (1996)Hope, fear, and consumer behavioral change amid COVID‐19: Application of protection motivation theory (2021)Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis (2021)Building organizational resilience with digital transformation (2022)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)User Acceptance of Information Technology: Toward A Unified View1 (2003)Factors Affecting Customer Satisfaction and Loyalty in Online Food Delivery Service during the COVID-19 Pandemic: Its Relation with Open Innovation (2021)Adoption of green innovation technology to accelerate sustainable development among manufacturing industry (2022)Qualitative Data Analysis: A Methods Sourcebook (1988)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)How Many Interviews Are Enough? (2005)How do incumbent firms innovate their business models for the circular economy? Identifying micro‐foundations of dynamic capabilities (2021)The Impact of COVID-19 on Sustainable Business Models in SMEs (2021)Facebook and the creation of the metaverse: radical business model innovation or incremental transformation? (2022)Three Approaches to Qualitative Content Analysis (2005)Seeking Qualitative Rigor in Inductive Research (2012)Thematic Analysis (2017)
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  • 2008

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Marketing and sustainability
276 cited
  • 2021The effect of online restaurant menus on consumers’ purchase intentions during the COVID-19 pandemic269 cited
  • 2020The COVID-19 crisis and sustainability in the hospitality industry261 cited
  • Cited by

    • 2022How Humble Leadership Affects Voluntary Green Behavior and Green Performance? The Roles of Job Autonomy and Green Supporting Climate in Hotels27 cited
    • 2023Environmentally friendly practices in Macau hotels before and after the COVID-19 pandemic: hotel executives' perspectives8 cited