The Analysis of Factors Affecting Using Interest of QRIS Payment Systems on E-wallet Applications in Indonesia

Diyurman Gea · Naufal Ifsan Al-Azhar

10 citations0/0 files storedInternational Conference on Information Management and Technology (ICIMTech)

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Technology Adoption and User Behaviour Consumer Behavior and Marketing Influence Health, Technology, Consumer Behavior

Abstract

The purpose of this study is to determine the impact of QRIS (Quick Response Code Indonesian Standard) on e-wallet ease of use, which affects user satisfaction, the impact of QRIS on e-wallet usefulness, which affects user satisfaction, the impact of QRIS on e-wallet perceived compatibility, which affects user satisfaction, and the impact of QRIS on user satisfaction, which affects the intention to use QRIS on e-wallet. This study employs quantitative methods, with 145 e-wallet application users in Indonesia serving as respondents. Measurements are made using Davis's Technology Acceptance Model, which has been modified to include five variables: Perceived Ease of Use, Perceived Usability, Perceived Compatibility, User Satisfaction, and Intention to Use. According to the research results, perceived ease of use, perceived usefulness, and perceived compatibility all have a 61.6 percent impact on user satisfaction. Meanwhile, user satisfaction influences intention to use by 68.2 percent.

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1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2011PLS-SEM: Indeed a Silver Bullet 1985A technology acceptance model for empirically testing new end-user information systems : theory and results 2009Overview of the Technology Acceptance Model: Origins, Developments and Future Directions 2018Understanding mobile payment users’ continuance intention: a trust transfer perspective 2014Teknik Sampling Snowball dalam Penelitian Lapangan 2016Intention to Use Smartphone Through Perceived Compatibility, Perceived Usefulness, and Perceived Ease of Use 2019BEHAVIORAL INTENTION OF YOUNG CONSUMERS TOWARDS E-WALLET ADOPTION: AN EMPIRICAL STUDY AMONG INDONESIAN USERS

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