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Chatbot Accessibility Guidance: A Review and Way Forward · Study

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ChapterChatbot Accessibility Guidance: A Review and Way Forward

Jeff C. Stanley2021

Chapter2021

Chatbot Accessibility Guidance: A Review and Way Forward

Jeff C. Stanley · Ronna ten Brink · Alexandra Valiton · Trevor Bostic · Rebecca Scollan

23 citations·0/0 files stored·Lecture notes in networks and systems

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Digital Accessibility for Disabilities Usability and User Interface Design AI in Service Interactions

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References

2005Establishing and maintaining long-term human-computer relationships 2020COVID-19 and digital inequalities: Reciprocal impacts and mitigation strategies 2017Situational Awareness Rating Technique (Sart): The Development of a Tool for Aircrew Systems Design 2005Computers that care: investigating the effects of orientation of emotion exhibited by an embodied computer agent 2018"Siri Talks at You"2020Accessible conversational user interfaces

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2024Co-designing the integration of voice-based conversational AI and web augmentation to amplify web inclusivity 2022Investigating the Usability of Voice Assistant-Based CBT for Age-Related Depression 2023Towards Inclusive Education: A Review of and Guide to Accessible Features in Chatbots for MOOCs 2024Examining the accessibility of ChatGPT for competency-based personalised learning for specially-abled people 2025A collaborative approach to the evaluation of cognitive accessibility of a conversational agent for public healthcare 2024Improving webtoon accessibility for color vision deficiency in South Korea using deep learning

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Details

Year2021

Typechapter

Published2021-09-09

VenueLecture notes in networks and systems

ISSN-L2367-3370

Languageen

Citations23

Files0 public / 0

ShelfDigital Accessibility for Disabilities

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doi10.1007/978-981-16-1781-2_80

openalex_workW3201119742

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