Article2021

Psychological empowerment and employees' creativity in Vietnam telecommunications enterprises: the mediating role of creative process engagement and intrinsic motivation

25 citations0/0 files storedInternational Journal of Emerging Markets

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Job Satisfaction and Organizational Behavior Creativity in Education and Neuroscience Management and Organizational Practices

Abstract

Purpose The objective of this study is to investigate the relationship between psychological empowerment and employee creativity with the mediating role of creative process engagement and intrinsic motivation by testing the research model. Design/methodology/approach Data were collected from in-depth interviews and surveys of 420 Vietnamese telecommunications enterprises employees. To test models and hypotheses, the collected data has been processed through Cronbach's alpha analysis, exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modeling (SEM) using SPSS 22.0 and AMOS 24.0 tools. Findings The results confirm that psychological empowerment has a positive direct and indirect relationship through creative process engagement and intrinsic motivation with employee creativity. Research limitations/implications The main limitation of this paper is that a full study of the impact of leadership style on psychological empowerment and psychological empowerment to employee creativity should be conducted in the future at Vietnamese telecommunications enterprises. Practical implications Telecommunications enterprises managers who want to stimulate employee creativity need to pay attention to empowering workers and creating conditions for them to participate in the creative process when doing work. Originality/value The main contribution of this research is to apply theories of psychological empowerment, self-determination and composition theory of creativity to understand the relationship between psychological empowerment, creative process engagement, intrinsic motivation and employee creativity of telecommunications enterprises employees in the context of a developing country in Asia.

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References

2000Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being.2000The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior 2005Self‐determination theory and work motivation 1995PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION.1988The Empowerment Process: Integrating Theory and Practice 1983The social psychology of creativity: A componential conceptualization.1996EMPLOYEE CREATIVITY: PERSONAL AND CONTEXTUAL FACTORS AT WORK.1990Cognitive Elements of Empowerment: An "Interpretive" Model of Intrinsic Task Motivation

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