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Parameters Influencing Citizens’ Levels of Satisfaction: Soft Indicators of ‘Good Governance’
16 references·0 citing·59 second hopsampled
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References

  • 1997Gender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model12,227 cited
  • 2007Essential elements of questionnaire design and development1,486 cited
  • 2013Gender Similarities and Differences1,261 cited
  • 1999Combining Probability Distributions From Experts in Risk Analysis824 cited
  • 2003Comparing Measures of Citizen Trust and User Satisfaction as Indicators of `Good Governance': Difficulties in Linking Trust and Satisfaction Indicators552 cited
  • 1975A Sequential Theory of Psychological Discrimination492 cited
  • 2009The impact of “soft” and “hard” TQM elements on quality management results404 cited
  • 1997Why Do Women Invest Differently than Men?383 cited
  • 1999Gender, Interpersonal Power, and Social Influence364 cited
  • 1989Gender Differences in Job Satisfaction: Why Aren't Women More Dissatisfied?321 cited
  • 2012Governance309 cited
  • 1991Influence and Involvement in Children's Discourse: Age, Gender, and Partner Effects260 cited
  • 1995Gendered Lives: Communication, Gender and Culture257 cited
  • 2007Discrete Negative Emotions and Customer Dissatisfaction Responses in a Casual Restaurant Setting251 cited
  • 2010The use of the psychological contract to explain turnover intentions in the hospitality industry: a research study on the impact of gender on the turnover intentions of highly educated employees

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  • 2006Organizational Learning Curves for Customer Dissatisfaction: Heterogeneity Across Airlines231 cited
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