SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Understanding product returns: A systematic literature review using machine learning and bibliometric analysis
16 references·14 citing·36 second hop
Understanding product returns: A systematic literature review using machine learning and bibliometric analysis (2021)Understanding product returns: A systemat…A digital supply chain twin for managing the disruption risks and resilience in the era of Industry 4.0 (2020)A digital supply chain twin f…Supply chain finance: A systematic literature review and bibliometric analysis (2018)Supply chain finance: A syste…A bibliometric analysis of operations research and management science (2016)A bibliometric analysis of op…Visualizing Bibliometric Networks (2014)Visualizing Bibliometric Netw…Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future (2014)Reverse logistics and closed-…Measuring Scholarly Impact (2014)Measuring Scholarly ImpactCo‐citation analysis, bibliographic coupling, and direct citation: Which citation approach represents the research front most accurately? (2010)Co‐citation analysis, bibliog…Software survey: VOSviewer, a computer program for bibliometric mapping (2009)Software survey: VOSviewer, a…Optimal Pricing and Return Policies for Perishable Commodities (2008)Optimal Pricing and Return Po…Green supply‐chain management: A state‐of‐the‐art literature review (2007)Green supply‐chain management…Reverse Channel Design: The Case of Competing Retailers (2006)Reverse Channel Design: The C…THE IMPACT OF PRODUCT RECOVERY ON LOGISTICS NETWORK DESIGN (2001)THE IMPACT OF PRODUCT RECOVER…Production planning and control for remanufacturing: industry practice and research needs (2000)Production planning and contr…Optimal Pricing and Return Policies for Perishable Commodities (1985)Optimal Pricing and Return Po…Co‐citation in the scientific literature: A new measure of the relationship between two documents (1973)Co‐citation in the scientific…Bibliographic coupling between scientific papers (1963)Bibliographic coupling betwee…Striking the right balance: Customising return policy leniency for managing customer online return proclivity and satisfaction (2025)Striking the right balance: C…Deep Learning Models for Predicting Customer Churn in Omni-Channel Retail Environments (2025)Deep Learning Models for Pred…Understanding and predicting online product return behavior: An interpretable machine learning approach (2024)Understanding and predicting …Proactive Return Prediction in Online Fashion Retail Using Heterogeneous Graph Neural Networks (2024)Proactive Return Prediction i…Investigating Returns Management across E-Commerce Sectors and Countries: Trends, Perspectives, and Future Research (2024)Investigating Returns Managem…When it rains, it pours? The impact of weather on customer returns in the brick-and-mortar retail store (2023)When it rains, it pours? The …The double side of flow in regret and product returns: Maximizers versus satisficers (2023)The double side of flow in re…Revolutionizing supply chain and circular economy with edge computing: systematic review, research themes and future directions (2023)Revolutionizing supply chain …Quality process control and resourcing in manufacturing firms (2023)Quality process control and r…Digital transformation technologies to analyze product returns in the e-commerce industry (2023)Digital transformation techno…Understanding Green Consumption: A Literature Review Based on Factor Analysis and Bibliometric Method (2022)Understanding Green Consumpti…Risk assessment for handling hazardous substances within the European industry: Available methodologies and research streams (2022)Risk assessment for handling …Reducing ecommerce returns with return credits (2022)Reducing ecommerce returns wi…Optimal return and refund polices for perishable food items with online grocery shopping (2022)Optimal return and refund pol…CiteSpace II: Detecting and visualizing emerging trends and transient patterns in scientific literature (2005)A review of the literature on citation impact indicators (2016)Constructing bibliometric networks: A comparison between full and fractional counting (2016)Citation-based clustering of publications using CitNetExplorer and VOSviewer (2017)A framework of sustainable supply chain management: moving toward new theory (2008)From a literature review to a conceptual framework for sustainable supply chain management (2008)Designing the Business Models for Circular Economy—Towards the Conceptual Framework (2016)The circular economy: New or Refurbished as CE 3.0? — Exploring Controversies in the Conceptualization of the Circular Economy through a Focus on History and Resource Value Retention Options (2017)Business models and supply chains for the circular economy (2018)Strategic Issues in Product Recovery Management (1995)Quantitative models for reverse logistics: A review (1997)Issues in environmentally conscious manufacturing and product recovery: a survey (1999)Managing New and Remanufactured Products (2006)The Effect of Competition on Recovery Strategies (2006)Environmentally conscious manufacturing and product recovery (ECMPRO): A review of the state of the art (2009)Discrete location theory (1991)Environmental technologies and competitive advantage (1995)Toward a New Conception of the Environment-Competitiveness Relationship (1995)An organizational theoretic review of green supply chain management literature (2010)Green supply chain management: A review and bibliometric analysis (2015)An introduction to cybernetics (1956)Building the Resilient Supply Chain (2004)Cybernetics or Control and Communication in the Animal and the Machine (2019)Impacts of epidemic outbreaks on supply chains: mapping a research agenda amid the COVID-19 pandemic through a structured literature review (2020)Predicting the impacts of epidemic outbreaks on global supply chains: A simulation-based analysis on the coronavirus outbreak (COVID-19/SARS-CoV-2) case (2020)Viable supply chain model: integrating agility, resilience and sustainability perspectives—lessons from and thinking beyond the COVID-19 pandemic (2020)Science mapping software tools: Review, analysis, and cooperative study among tools (2011)Bibliometric Methods in Management and Organization (2014)bibliometrix : An R-tool for comprehensive science mapping analysis (2017)How to conduct a bibliometric analysis: An overview and guidelines (2021)Selling to the Newsvendor: An Analysis of Price-Only Contracts (2001)Closed-Loop Supply Chain Models with Product Remanufacturing (2004)Perspectives in supply chain risk management (2006)Social innovation research: An emerging area of innovation studies? (2016)A Bibliometric Analysis and Visualization of Medical Big Data Research (2018)Artificial intelligence and machine learning in finance: Identifying foundations, themes, and research clusters from bibliometric analysis (2021)
this work references cited by second hop

References

  • 2009Software survey: VOSviewer, a computer program for bibliometric mapping21,418 cited
  • 1973Co‐citation in the scientific literature: A new measure of the relationship between two documents5,334 cited
  • 2007Green supply‐chain management: A state‐of‐the‐art literature review3,984 cited
  • 2014Visualizing Bibliometric Networks3,356 cited
  • 1963Bibliographic coupling between scientific papers2,873 cited
  • 2014Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future1,968 cited
  • 2020A digital supply chain twin for managing the disruption risks and resilience in the era of Industry 4.01,824 cited
  • 2010Co‐citation analysis, bibliographic coupling, and direct citation: Which citation approach represents the research front most accurately?1,436 cited
  • 2000Production planning and control for remanufacturing: industry practice and research needs1,099 cited
  • 1985Optimal Pricing and Return Policies for Perishable Commodities1,019 cited
  • 2006Reverse Channel Design: The Case of Competing Retailers874 cited
  • 2001THE IMPACT OF PRODUCT RECOVERY ON LOGISTICS NETWORK DESIGN834 cited
  • 2008Optimal Pricing and Return Policies for Perishable Commodities817 cited
  • 2018Supply chain finance: A systematic literature review and bibliometric analysis763 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2016A bibliometric analysis of operations research and management science754 cited
  • 2014Measuring Scholarly Impact680 cited
  • Cited by

    • 2023Revolutionizing supply chain and circular economy with edge computing: systematic review, research themes and future directions55 cited
    • 2023The double side of flow in regret and product returns: Maximizers versus satisficers35 cited
    • 2022Understanding Green Consumption: A Literature Review Based on Factor Analysis and Bibliometric Method29 cited
    • 2023Digital transformation technologies to analyze product returns in the e-commerce industry24 cited
    • 2022Optimal return and refund polices for perishable food items with online grocery shopping20 cited
    • 2022Reducing ecommerce returns with return credits18 cited
    • 2022Risk assessment for handling hazardous substances within the European industry: Available methodologies and research streams17 cited
    • 2024Understanding and predicting online product return behavior: An interpretable machine learning approach17 cited
    • 2024Investigating Returns Management across E-Commerce Sectors and Countries: Trends, Perspectives, and Future Research16 cited
    • 2023When it rains, it pours? The impact of weather on customer returns in the brick-and-mortar retail store14 cited
    • 2025Striking the right balance: Customising return policy leniency for managing customer online return proclivity and satisfaction12 cited
    • 2023Quality process control and resourcing in manufacturing firms11 cited
    • 2025Deep Learning Models for Predicting Customer Churn in Omni-Channel Retail Environments10 cited
    • 2024Proactive Return Prediction in Online Fashion Retail Using Heterogeneous Graph Neural Networks10 cited