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The services field: A cornucopia filled with potential management topics · Study

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ArticleThe services field: A cornucopia filled with potential management topics

Gianfranco Walsh2021

Article2021

The services field: A cornucopia filled with potential management topics

Gianfranco Walsh · Marc Linzmajer

5 citations·0/0 files stored·European Management Journal

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Service and Product Innovation Customer Service Quality and Loyalty Business and Management Studies

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References

1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees 2010Construal-level theory of psychological distance.1997A RESOURCE-BASED PERSPECTIVE ON CORPORATE ENVIRONMENTAL PERFORMANCE AND PROFITABILITY.2012What We Know and Don’t Know About Corporate Social Responsibility 2010Stakeholder Theory: The State of the Art 2015Sustainability‐oriented Innovation: A Systematic Review 2010Moving Forward and Making a Difference: Research Priorities for the Science of Service 2015Service Research Priorities in a Rapidly Changing Context

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Year2021

Typearticle

Published2021-10-13

VenueEuropean Management Journal

ISSN-L0263-2373

Languageen

Citations5

Files0 public / 0

ShelfService and Product Innovation

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doi10.1016/j.emj.2021.10.002

openalex_workW3205447947

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