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(In)Sincere Demeanor and (In)Sincere Language in Crisis Communication
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(In)Sincere Demeanor and (In)Sincere Language in Crisis Communication (2021)(In)Sincere Demeanor and (In)Sincere Lang…Truth-Default Theory (TDT) (2014)Truth-Default Theory (TDT)Theorizing crisis communication (2013)Theorizing crisis communicati…Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)Is the medium the message? Pe…Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008)Word-of-mouth communications …Detecting Lies and Deceit: Pitfalls and Opportunities (2008)Detecting Lies and Deceit: Pi…The negative communication dynamic (2007)The negative communication dy…A World of Lies (2006)A World of LiesAudience-Oriented Approach to Crisis Communication: (2004)Audience-Oriented Approach to…Cues to deception. (2003)Cues to deception.Helping Crisis Managers Protect Reputational Assets (2002)Helping Crisis Managers Prote…Information manipulation theory (1992)Information manipulation theo…Consumer Reactions to Product Failure: An Attributional Approach (1984)Consumer Reactions to Product…Strategic Interaction. (1971)Strategic Interaction.Conceptual Models and the Cuban Missile Crisis (1969)Conceptual Models and the Cub…The psychology of interpersonal relations. (1958)The psychology of interperson…The Nature of Deference and Demeanor (1956)The Nature of Deference and D…The Structure of Social Action (1938)The Sociology of Georg Simmel (1950)Crafting a Job: Revisioning Employees as Active Crafters of Their Work (2001)Language and Social Relations (2006)Domination and the Arts of Resistance (2007)The Elementary Forms of the Religious Life: (2011)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Commitment-Trust Theory of Relationship Marketing (1994)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)The Effect of Electronic Word of Mouth on Sales: A Meta-Analytic Review of Platform, Product, and Metric Factors (2015)Toward a theory of customer engagement marketing (2016)An Information Processing Theory of Consumer Choice (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study (1983)An attributional theory of achievement motivation and emotion. (1985)Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis (2004)Word of mouth and interpersonal communication: A review and directions for future research (2014)The Handbook of Social Psychology (1969)Politeness : Some Universals in Language Usage (1987)Politeness (1987)Accuracy of Deception Judgments (2006)Sensitive questions in surveys. (2007)Determinants of social desirability bias in sensitive surveys: a literature review (2011)Social Theory and Social Structure (1958)The Strategy of Conflict (1960)The Structure of Science (1961)Bureaucratic Politics: A Paradigm and Some Policy Implications (1972)The Politics of International Regime Complexity (2009)Organizational Ecology and Institutional Change in Global Governance (2016)Advances in Consumer Research (1992)Reputation: realizing value from the corporate image (1996)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)The Handbook of Crisis Communication (2010)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)Reputation: Realizing Value from the Corporate Image (1996)Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster (2012)How Audiences Seek Out Crisis Information: Exploring the Social-Mediated Crisis Communication Model (2012)Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: a narrative review (2014)Police-induced confessions: Risk factors and recommendations. (2009)The evolution and psychology of self-deception (2011)Why do lie-catchers fail? A lens model meta-analysis of human lie judgments. (2011)Hidden dimensions in the so-called reality of a mathematics classroom (1980)Corrupt Organizations or Organizations of Corrupt Individuals? Two Types of Organization-Level Corruption (2008)Defining interactions: a conceptual framework for understanding interactive behaviour in human and automated road traffic (2020)From Intentions to Actions: A Theory of Planned Behavior (1985)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)
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References

  • 1958The psychology of interpersonal relations.13,448 cited
  • 2003Cues to deception.2,478 cited
  • 1984Consumer Reactions to Product Failure: An Attributional Approach1,353 cited
  • 2008Detecting Lies and Deceit: Pitfalls and Opportunities1,294 cited
  • 1969Conceptual Models and the Cuban Missile Crisis1,233 cited
  • 2002Helping Crisis Managers Protect Reputational Assets1,148 cited
  • 2008Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators1,081 cited
  • 2011Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media785 cited
  • 1956The Nature of Deference and Demeanor784 cited
  • 1971Strategic Interaction.707 cited
  • 2014Truth-Default Theory (TDT)585 cited
  • 1992Information manipulation theory493 cited
  • 2013Theorizing crisis communication379 cited
  • 2006A World of Lies361 cited
  • 2007The negative communication dynamic291 cited
  • 2004Audience-Oriented Approach to Crisis Communication:262 cited

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