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Understanding Barriers and Design Opportunities to Improve Healthcare and QOL for Older Adults through Voice Assistants
16 references·16 citing·49 second hopsampled
Understanding Barriers and Design Opportunities to Improve Healthcare and QOL for Older Adults through Voice Assistants (2021)Understanding Barriers and Design Opportu…Use of Intelligent Voice Assistants by Older Adults with Low Technology Use (2020)Use of Intelligent Voice Assi…Reliability and Inter-rater Reliability in Qualitative Research (2019)Reliability and Inter-rater R…"Phantom Friend" or "Just a Box with Information" (2019)"Phantom Friend" or "Just a B…Voice Interfaces in Everyday Life (2018)Voice Interfaces in Everyday …Loneliness and social isolation of older adults: Why it is important to examine these social aspects together (2017)Loneliness and social isolati…An Age-Old Problem (2015)An Age-Old ProblemPerceptions of Technology among Older Adults (2012)Perceptions of Technology amo…Ability-Based Design (2011)Ability-Based DesignOlder adults talk technology: Technology usage and attitudes (2010)Older adults talk technology:…The qualitative content analysis process (2008)The qualitative content analy…Semi-structured interviews: guidance for novice researchers (2008)Semi-structured interviews: g…Co-creation and the new landscapes of design (2008)Co-creation and the new lands…Understanding age differences in PDA acceptance and performance (2006)Understanding age differences…Designing for Older Adults (2004)Designing for Older AdultsGrounded Theory Methodology (1998)Grounded Theory MethodologyUser Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Voice Assistants for Health Self-Management: Designing for and with Older Adults (2025)Voice Assistants for Health S…The Effects of Commercial Conversational Agents on Older Adults’ Mental Health: A Scoping Review (2025)The Effects of Commercial Con…Adapting Voice Assistant Technology for Older Adults: A Comprehensive Study on Usability, Learning Patterns, and Acceptance (2025)Adapting Voice Assistant Tech…Using Voice-Activated Technologies to Enhance Well-Being of Older Adults in Long-Term Care Homes (2024)Using Voice-Activated Technol…User-centered AI-based voice-assistants for safe mobility of older people in urban context (2024)User-centered AI-based voice-…Testing 3 Modalities (Voice Assistant, Chatbot, and Mobile App) to Assist Older African American and Black Adults in Seeking Information on Alzheimer Disease and Related Dementias: Wizard of Oz Usability Study (2024)Testing 3 Modalities (Voice A…Intersecting Liminality: Acquiring a Smartphone as a Blind or Low Vision Older Adult (2024)Intersecting Liminality: Acqu…Examining the Use of Intelligent Conversational Voice-Assistants for Improved Mobility Behavior of Older Adults in Smart Cities (2024)Examining the Use of Intellig…"They Make Us Old Before We're Old": Designing Ethical Health Technology with and for Older Adults (2024)"They Make Us Old Before We'r…Voice-Based Interaction for an Aging Population: A Systematic Review (2023)Voice-Based Interaction for a…Screen or No Screen? Lessons Learnt from a Real-World Deployment Study of Using Voice Assistants With and Without Touchscreen for Older Adults (2023)Screen or No Screen? Lessons …Independence for Whom? A Critical Discourse Analysis of Onboarding a Home Health Monitoring System for Older Adult Care (2023)Independence for Whom? A Crit…Gerontechnology for better elderly care and life quality: a systematic literature review (2023)Gerontechnology for better el…Designing Voice-First Ambient Interfaces to Support Aging in Place (2023)Designing Voice-First Ambient…Voice Controlled Devices and Older Adults – A Systematic Literature Review (2022)Voice Controlled Devices and …A Collaborative Approach to Support Medication Management in Older Adults with Mild Cognitive Impairment Using Conversational Assistants (CAs) (2022)A Collaborative Approach to S…Universal usability (2000)The Invisible Work of Accessibility (2015)Online e-learning and cognitive disabilities: A systematic review (2018)What Do We Mean by "Accessibility Research"? A Literature Survey of Accessibility Papers in CHI and ASSETS from 1994 to 2019 (2021)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Understanding Attitudes and Predicting Social Behavior (1980)Self-efficacy mechanism in human agency. 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(2016)Focus Groups: A Practical Guide for Applied Research (1989)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)PERSPECTIVE: Older Adults' Adoption of Technology: An Integrated Approach to Identifying Determinants and Barriers (2014)Older Adults Perceptions of Technology and Barriers to Interacting with Tablet Computers: A Focus Group Study (2017)Diffusion of Innovations 1 (2019)Survey Methods in Social Investigation. (1958)Social Research Methods: Qualitative and Quantitative Approaches (1991)Qualitative Interviewing: The Art of Hearing Data (1996)Methods for exploring and eliciting patient preferences in the medical product lifecycle: a literature review (2019)Semi-structured Interviews (2020)A Worked Example of Qualitative Descriptive Design: A Step‐by‐Step Guide for Novice and Early Career Researchers (2024)The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)Basics of Qualitative Research: Grounded Theory Procedures and Techniques (1993)Handbook of Qualitative Research (1994)Developing a grounded theory approach: a comparison of Glaser and Strauss (2003)Sample Size Policy for Qualitative Studies Using In-Depth Interviews (2012)Reducing Confusion about Grounded Theory and Qualitative Content Analysis: Similarities and Differences (2014)A simplest systematics for the organization of turn-taking for conversation (1974)A simplest systematics for the organization of turn-taking for conversation (1974)Pragmatics (1983)Alexa, Are You Listening? (2018)What Makes a Good Conversation? (2019)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)The Measurement of Observer Agreement for Categorical Data (1977)Using thematic analysis in psychology (2006)“Everyone wants to do the model work, not the data work”: Data Cascades in High-Stakes AI (2021)Playing Video Games During the COVID-19 Pandemic and Effects on Players’ Well-Being (2021)The Impact of Generative AI on Critical Thinking: Self-Reported Reductions in Cognitive Effort and Confidence Effects From a Survey of Knowledge Workers (2025)Aging and Information Technology Use (2009)Gerontechnology acceptance by elderly Hong Kong Chinese: a senior technology acceptance model (STAM) (2014)Survey research methods (2014)Experience-based Co-design and Healthcare Improvement: Realizing Participatory Design in the Public Sector (2015)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)What is co-creation? 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References

  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 2008The qualitative content analysis process22,573 cited
  • 2008Co-creation and the new landscapes of design5,552 cited
  • 1998Grounded Theory Methodology1,435 cited
  • 2019Reliability and Inter-rater Reliability in Qualitative Research1,203 cited
  • 2010Older adults talk technology: Technology usage and attitudes1,120 cited
  • 2004Designing for Older Adults775 cited
  • 2018Voice Interfaces in Everyday Life718 cited
  • 2011Ability-Based Design584 cited
  • 2008Semi-structured interviews: guidance for novice researchers505 cited
  • 2015An Age-Old Problem460 cited
  • 2006Understanding age differences in PDA acceptance and performance332 cited
  • 2012Perceptions of Technology among Older Adults300 cited
  • 2020Use of Intelligent Voice Assistants by Older Adults with Low Technology Use285 cited
  • 2019"Phantom Friend" or "Just a Box with Information"222 cited
  • 2017Loneliness and social isolation of older adults: Why it is important to examine these social aspects together

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207 cited

Cited by

  • 2023Gerontechnology for better elderly care and life quality: a systematic literature review65 cited
  • 2022A Collaborative Approach to Support Medication Management in Older Adults with Mild Cognitive Impairment Using Conversational Assistants (CAs)45 cited
  • 2025Voice Assistants for Health Self-Management: Designing for and with Older Adults30 cited
  • 2023Designing Voice-First Ambient Interfaces to Support Aging in Place26 cited
  • 2022Voice Controlled Devices and Older Adults – A Systematic Literature Review26 cited
  • 2024User-centered AI-based voice-assistants for safe mobility of older people in urban context25 cited
  • 2023Screen or No Screen? Lessons Learnt from a Real-World Deployment Study of Using Voice Assistants With and Without Touchscreen for Older Adults25 cited
  • 2023Independence for Whom? A Critical Discourse Analysis of Onboarding a Home Health Monitoring System for Older Adult Care23 cited
  • 2024Examining the Use of Intelligent Conversational Voice-Assistants for Improved Mobility Behavior of Older Adults in Smart Cities18 cited
  • 2025Adapting Voice Assistant Technology for Older Adults: A Comprehensive Study on Usability, Learning Patterns, and Acceptance17 cited
  • 2023Voice-Based Interaction for an Aging Population: A Systematic Review15 cited
  • 2024Using Voice-Activated Technologies to Enhance Well-Being of Older Adults in Long-Term Care Homes13 cited
  • 2024"They Make Us Old Before We're Old": Designing Ethical Health Technology with and for Older Adults13 cited
  • 2024Testing 3 Modalities (Voice Assistant, Chatbot, and Mobile App) to Assist Older African American and Black Adults in Seeking Information on Alzheimer Disease and Related Dementias: Wizard of Oz Usability Study12 cited
  • 2024Intersecting Liminality: Acquiring a Smartphone as a Blind or Low Vision Older Adult10 cited
  • 2025The Effects of Commercial Conversational Agents on Older Adults’ Mental Health: A Scoping Review10 cited