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Transforming the automotive retail: Drivers for customers' omnichannel BOPS (Buy Online & Pick up in Store) behavior
16 references·16 citing·36 second hopsampled
Transforming the automotive retail: Drivers for customers' omnichannel BOPS (Buy Online & Pick up in Store) behavior (2021)Transforming the automotive retail: Drive…From Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …An Easy Guide to Factor Analysis (2014)An Easy Guide to Factor Analy…Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Acceptance and Use o…Confirmatory factor analysis for applied research (2007)Confirmatory factor analysis …Scale Development Research (2006)Scale Development ResearchUser Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…Hedonic and utilitarian motivations for online retail shopping behavior (2001)Hedonic and utilitarian motiv…Evaluating the use of exploratory factor analysis in psychological research. (1999)Evaluating the use of explora…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology (1998)A Conceptual and Operational …Task-Technology Fit and Individual Performance (1995)Task-Technology Fit and Indiv…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…The diffusion of innovations (1983)The diffusion of innovationsBelief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Communication of Innovations: A Cross-Cultural Approach. (1974)Communication of Innovations:…What shapes mobile fintech consumers' post-adoption experience? A multi-analytical PLS-ANN-fsQCA perspective (2025)What shapes mobile fintech co…How do omnichannel customer experiences affect customer engagement? Theory and empirical validation (2025)How do omnichannel customer e…What's behind the jpg? Understanding consumer adoption of non‐fungible tokens (2024)What's behind the jpg? Unders…Omnichannel shopping habit development (2024)Omnichannel shopping habit de…A new era of technology-infused retailing (2024)A new era of technology-infus…What Drives Recommendation Intention and Loyalty of Online for Offline (O4O) Consumers? (2023)What Drives Recommendation In…Understanding the Continuance Intention of Omnichannel: Combining TAM and TPB (2023)Understanding the Continuance…Is online-to-offline customer care support essential for consumer service? (2023)Is online-to-offline customer…Immersive retailing: The in-store experience (2023)Immersive retailing: The in-s…Effects of BOPS implementation under market competition and decision timing in omnichannel retailing (2023)Effects of BOPS implementatio…Do you think that the home delivery is good for retailing? (2023)Do you think that the home de…A multiple-case study on the adoption of customer relationship management and big data analytics in the automotive industry (2023)A multiple-case study on the …Pricing and advertising decisions in O2O supply chain with the presence of consumers’ anticipated regret (2022)Pricing and advertising decis…Positive or negative spillover? The influence of online channel satisfaction on offline channel adoption (2022)Positive or negative spillove…Exploring the Sustainable Usage Intention of BOPS: A Perspective of Channel Integration Quality (2022)Exploring the Sustainable Usa…Developing a Sustainable Omnichannel Strategic Framework toward Circular Revolution: An Integrated Approach (2022)Developing a Sustainable Omni…The Logic of Scientific Discovery. 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(1982)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)The Scree Test For The Number Of Factors (1966)The Handbook of Social Psychology (1969)Alternative Ways of Assessing Model Fit (1992)Handbook on Constructing Composite Indicators: Methodology and User Guide (2008)Bibliometric Methods in Management and Organization (2014)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)The theory of planned behavior (1991)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Why Don’t Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior1 (2000)Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead (2016)Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model (2017)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)Sample Size Requirements for Structural Equation Models (2013)Best Practices for Developing and Validating Scales for Health, Social, and Behavioral Research: A Primer (2018)Assessing measurement model quality in PLS-SEM using confirmatory composite analysis (2019)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)
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References

  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology115,720 cited
  • 2007Confirmatory factor analysis for applied research15,614 cited
  • 1999Evaluating the use of exploratory factor analysis in psychological research.9,564 cited
  • 1983The diffusion of innovations6,164 cited
  • 1995Task-Technology Fit and Individual Performance5,991 cited
  • 2006Scale Development Research4,072 cited
  • 1998A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology3,573 cited
  • 2014An Easy Guide to Factor Analysis3,310 cited
  • 2001Hedonic and utilitarian motivations for online retail shopping behavior3,219 cited
  • 1974

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Communication of Innovations: A Cross-Cultural Approach.
2,792 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
  • Cited by

    • 2023Immersive retailing: The in-store experience73 cited
    • 2023Understanding the Continuance Intention of Omnichannel: Combining TAM and TPB51 cited
    • 2023Do you think that the home delivery is good for retailing?47 cited
    • 2025How do omnichannel customer experiences affect customer engagement? Theory and empirical validation43 cited
    • 2024What's behind the jpg? Understanding consumer adoption of non‐fungible tokens28 cited
    • 2023A multiple-case study on the adoption of customer relationship management and big data analytics in the automotive industry28 cited
    • 2023Is online-to-offline customer care support essential for consumer service?27 cited
    • 2024Omnichannel shopping habit development25 cited
    • 2023Effects of BOPS implementation under market competition and decision timing in omnichannel retailing24 cited
    • 2024A new era of technology-infused retailing23 cited
    • 2022Developing a Sustainable Omnichannel Strategic Framework toward Circular Revolution: An Integrated Approach19 cited
    • 2025What shapes mobile fintech consumers' post-adoption experience? A multi-analytical PLS-ANN-fsQCA perspective18 cited
    • 2022Pricing and advertising decisions in O2O supply chain with the presence of consumers’ anticipated regret17 cited
    • 2022Positive or negative spillover? The influence of online channel satisfaction on offline channel adoption13 cited
    • 2023What Drives Recommendation Intention and Loyalty of Online for Offline (O4O) Consumers?10 cited
    • 2022Exploring the Sustainable Usage Intention of BOPS: A Perspective of Channel Integration Quality8 cited