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Comparing shopping experiences in department stores and street markets: a big data analysis of TripAdvisor reviews
16 references·0 citing·50 second hop
Comparing shopping experiences in department stores and street markets: a big data analysis of TripAdvisor reviews (2021)Comparing shopping experiences in departm…Relationship between customer sentiment and online customer ratings for hotels - An empirical analysis (2017)Relationship between customer…Making sense of tourist shopping research: A critical review (2017)Making sense of tourist shopp…The becoming of user-generated reviews: Looking at the past to understand the future of managing reputation in the travel sector (2015)The becoming of user-generate…Tourism, place and placelessness in the phenomenological experience of shopping malls in Seoul (2014)Tourism, place and placelessn…Tourist perceptions of souvenir authenticity: an exploration of selective tourist blogs (2013)Tourist perceptions of souven…Shopping experiences: International tourists in Beijing's Silk Market (2013)Shopping experiences: Interna…Mexican national cross-border shopping: Exploration of retail tourism (2012)Mexican national cross-border…A Systematic Approach to Scale Development in Tourist Shopping Satisfaction (2012)A Systematic Approach to Scal…Managing a Hotel's Image on TripAdvisor (2010)Managing a Hotel's Image on T…Mall Shopping Motives and Activities: A Multimethod Approach (2010)Mall Shopping Motives and Act…Information Needs in Online Social Networks (2008)Information Needs in Online S…Tourist shoppers' satisfaction with regional shopping mall experiences (2007)Tourist shoppers' satisfactio…Tourist shopping habitat: Effects on emotions, shopping value and behaviours (2005)Tourist shopping habitat: Eff…Shopping as a destination attraction: An empirical examination of the role of shopping in tourists’ destination choice and experience (2004)Shopping as a destination att…Shopping and Tourist Night Markets in Taiwan (2004)Shopping and Tourist Night Ma…The Determination of Shopping Satisfaction of Japanese Tourists Visiting Hawaii and the Gold Coast Compared (2002)The Determination of Shopping…Electronic word-of-mouth in hospitality and tourism management (2007)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Role of social media in online travel information search (2009)Chinese Outbound Tourism Research (2015)Visitor attraction management: A critical review of research 2009–2014 (2016)The authentic souvenir: What does it mean to souvenir suppliers in the heritage destination? 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(2003)Destination attributes influencing Chinese travelers' perceptions of experience quality and intentions for island tourism: A case of Jeju Island (2018)Case Study Research: Design and Methods (1984)Case Study Research: Design and Methods (1991)Measuring the gap between projected and perceived destination images of Catalonia using compositional analysis (2018)Netnography as a tool for understanding customers: implications for service research and practice (2018)From desktop to destination: User-generated content platforms, co-created online experiences, destination image and satisfaction (2020)Measuring Service Quality: A Reexamination and Extension (1992)Market segmentation and travel choice prediction in Spa hotels through TripAdvisor’s online reviews (2019)Revealing customers’ satisfaction and preferences through online review analysis: The case of Canary Islands hotels (2019)Applications of text mining in services management: A systematic literature review (2021)A Social Network Analysis of Overseas Tourist Movement Patterns in Beijing: the Impact of the Olympic Games (2011)Social Media Impact on Holiday Travel Planning (2011)The effects of online social media on tourism websites (2011)
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References

  • 2010Managing a Hotel's Image on TripAdvisor526 cited
  • 2017Relationship between customer sentiment and online customer ratings for hotels - An empirical analysis356 cited
  • 2005Tourist shopping habitat: Effects on emotions, shopping value and behaviours274 cited
  • 2015The becoming of user-generated reviews: Looking at the past to understand the future of managing reputation in the travel sector249 cited
  • 2004Shopping and Tourist Night Markets in Taiwan233 cited
  • 2008Information Needs in Online Social Networks227 cited
  • 2004Shopping as a destination attraction: An empirical examination of the role of shopping in tourists’ destination choice and experience191 cited
  • 2013Shopping experiences: International tourists in Beijing's Silk Market176 cited
  • 2012A Systematic Approach to Scale Development in Tourist Shopping Satisfaction173 cited
  • 2002The Determination of Shopping Satisfaction of Japanese Tourists Visiting Hawaii and the Gold Coast Compared122 cited
  • 2013Tourist perceptions of souvenir authenticity: an exploration of selective tourist blogs105 cited
  • 2017Making sense of tourist shopping research: A critical review105 cited
  • 2007Tourist shoppers' satisfaction with regional shopping mall experiences100 cited
  • 2010Mall Shopping Motives and Activities: A Multimethod Approach

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85 cited
  • 2014Tourism, place and placelessness in the phenomenological experience of shopping malls in Seoul52 cited
  • 2012Mexican national cross-border shopping: Exploration of retail tourism50 cited
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