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Customer determinants of used auto loan churn: comparing predictive performance using machine learning techniques
16 references·1 citing·46 second hop
Customer determinants of used auto loan churn: comparing predictive performance using machine learning techniques (2021)Customer determinants of used auto loan c…A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees (2018)A new hybrid classification a…Machine learning models and bankruptcy prediction (2017)Machine learning models and b…Developing a prediction model for customer churn from electronic banking services using data mining (2016)Developing a prediction model…A comparative analysis of data preparation algorithms for customer churn prediction: A case study in the telecommunication industry (2016)A comparative analysis of dat…Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning (2013)Customer churn prediction in …A Neural Network based Approach for Predicting Customer Churn in Cellular Network Services (2013)A Neural Network based Approa…New insights into churn prediction in the telecommunication sector: A profit driven data mining approach (2011)New insights into churn predi…Credit card churn forecasting by logistic regression and decision tree (2011)Credit card churn forecasting…Building comprehensible customer churn prediction models with advanced rule induction techniques (2010)Building comprehensible custo…Churn models for prepaid customers in the cellular telecommunication industry using large data marts (2009)Churn models for prepaid cust…Factors Associated With Persistence in Science and Engineering Majors: An Exploratory Study Using Classification Trees and Random Forests (2008)Factors Associated With Persi…Defection Detection: Measuring and Understanding the Predictive Accuracy of Customer Churn Models (2006)Defection Detection: Measurin…Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques (2006)Churn prediction in subscript…Subprime Borrowers: Mortgage Transitions and Outcomes (2004)Subprime Borrowers: Mortgage …Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting (2004)Customer base analysis: parti…Collateral, type of lender and relationship banking as determinants of credit risk (2003)Collateral, type of lender an…Transforming credit risk assessment: A systematic review of AI and machine learning applications (2025)Transforming credit risk asse…A Logit Model of Brand Choice Calibrated on Scanner Data (1983)Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing (1998)Switching barriers and repurchase intentions in services (2000)Customer churn prediction using improved balanced random forests (2008)Customer churn prediction in telecommunications (2011)Benchmarking state-of-the-art classification algorithms for credit scoring (2003)Modeling Customer Lifetime Value (2006)Customer churn prediction in the telecommunication sector using a rough set approach (2016)Retention Futility: Targeting High-Risk Customers Might be Ineffective (2017)A machine learning framework for customer purchase prediction in the non-contractual setting (2018)Customer satisfaction, customer retention, and market share (1993)The Behavioral Consequences of Service Quality (1996)Understanding the Customer Base of Service Providers: An Examination of the Differences between Switchers and Stayers (2000)Customer churn prediction in telecommunication industry using data certainty (2018)History, Evolution and Future of Big Data and Analytics: A Bibliometric Analysis of Its Relationship to Performance in Organizations (2019)Credit Rationing in Markets with Imperfect Information (1981)Limited-dependent and qualitative variables in econometrics (1983)Law and Finance (1998)Credit risk drivers: Evaluating the contribution of firm level information and of macroeconomic dynamics (2008)Macroeconomic determinants of the credit risk in the banking system: The case of the GIPSI (2013)CORPORATE GOVERNANCE OF BANKS: A SURVEY (2015)Zero defections: quality comes to services. 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References

  • 2017Machine learning models and bankruptcy prediction952 cited
  • 2006Defection Detection: Measuring and Understanding the Predictive Accuracy of Customer Churn Models574 cited
  • 2018A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees529 cited
  • 2011New insights into churn prediction in the telecommunication sector: A profit driven data mining approach460 cited
  • 2003Collateral, type of lender and relationship banking as determinants of credit risk434 cited
  • 2006Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques432 cited
  • 2004Customer base analysis: partial defection of behaviourally loyal clients in a non-contractual FMCG retail setting425 cited
  • 2010Building comprehensible customer churn prediction models with advanced rule induction techniques366 cited
  • 2011Credit card churn forecasting by logistic regression and decision tree225 cited
  • 2016A comparative analysis of data preparation algorithms for customer churn prediction: A case study in the telecommunication industry214 cited
  • 2013Customer churn prediction in the online gambling industry: The beneficial effect of ensemble learning158 cited
  • 2013A Neural Network based Approach for Predicting Customer Churn in Cellular Network Services149 cited
  • 2004Subprime Borrowers: Mortgage Transitions and Outcomes

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127 cited
  • 2016Developing a prediction model for customer churn from electronic banking services using data mining116 cited
  • 2008Factors Associated With Persistence in Science and Engineering Majors: An Exploratory Study Using Classification Trees and Random Forests116 cited
  • 2009Churn models for prepaid customers in the cellular telecommunication industry using large data marts102 cited
  • Cited by

    • 2025Transforming credit risk assessment: A systematic review of AI and machine learning applications17 cited