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The Relationship Between Cultural Intelligence (CQ), Spiritual Intelligence (SQ), and Interpersonal Communication Skills: The Case of Cultural Tour Guides
16 references·0 citing·46 second hop
The Relationship Between Cultural Intelligence (CQ), Spiritual Intelligence (SQ), and Interpersonal Communication Skills: The Case of Cultural Tour Guides (2021)The Relationship Between Cultural Intelli…Hype or hope? A new look at the research on cultural intelligence (2018)Hype or hope? A new look at t…The moderating role of social media usage in the relationship among multicultural experiences, cultural intelligence, and individual creativity (2017)The moderating role of social…Cultural Intelligence: A Review and New Research Avenues (2016)Cultural Intelligence: A Revi…The impact of cultural intelligence on communication effectiveness, job satisfaction and anxiety for Chinese host country managers working for foreign multinationals (2014)The impact of cultural intell…Essential Hospitality Management Competencies: The Importance of Soft Skills (2013)Essential Hospitality Managem…Cultural intelligence as a predictor of expatriate adjustment and performance in Malaysia (2012)Cultural intelligence as a pr…Individual characteristics as predictors of cultural intelligence development: The relevance of self-efficacy (2011)Individual characteristics as…Cross-cultural training effects on cultural essentialism beliefs and cultural intelligence (2011)Cross-cultural training effec…Beyond General Intelligence (IQ) and Emotional Intelligence (EQ): The Role of Cultural Intelligence (CQ) on Cross‐Border Leadership Effectiveness in a Globalized World (2011)Beyond General Intelligence (…Tour Guide Performance and Tourist Satisfaction: a Study of the Package Tours in Shanghai (2009)Tour Guide Performance and To…Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance (2007)Cultural Intelligence: Its Me…Intercultural communication and mediation: A framework for analysing the intercultural competence of Chinese tour guides (2002)Intercultural communication a…Case study on tour guiding: professionalism, issues and problems (2001)Case study on tour guiding: p…Spiritual Intelligence or Spiritual Consciousness? (2000)Spiritual Intelligence or Spi…Is Spirituality an Intelligence? Motivation, Cognition, and the Psychology of Ultimate Concern (2000)Is Spirituality an Intelligen…The tourist guide (1985)The tourist guideHospitality-management Competencies (2000)Tourism Education: What about entrepreneurial skills? (2017)Research on hospitality and tourism education: Now and future (2018)Digital transformation and hospitality management competencies: Toward an integrative framework (2021)The Presentation of Self in Everyday Life. (1956)The grand tour travel as an educational device 1600–1800 (1981)Transformation of self in tourism (1991)Travel in the Ancient World (1994)The Role of Smartphones in Mediating the Touristic Experience (2011)Basics of Qualitative Research (1992)A Marketing Approach to the Tourist Experience (2007)Development of a Scale to Measure Memorable Tourism Experiences (2010)Community-based cultural tourism: issues, threats and opportunities (2011)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Cultural intelligence and innovative work behavior: the role of work engagement and interpersonal trust (2020)Frames of Mind: The Theory of Multiple Intelligences (1984)Emotional Intelligence (1990)TARGET ARTICLE: The Bitter and the Sweet: An Evaluation of the Costs and Benefits of Religiousness (2002)The Psychology of Religion (2002)A Values Framework for Measuring the Impact of Workplace Spirituality on Organizational Performance (2004)Stress: Appraisal and Coping (2013)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Assessing the measurement invariance of the four-dimensional cultural intelligence scale across countries: A composite model approach (2016)Mapping Human Resource Management: Reviewing the field and charting future directions (2016)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Intrinsic Motivation and Self-Determination in Human Behavior (1985)Cultural Intelligence (2008)Leader–member exchange (LMX) and culture: A meta-analysis of correlates of LMX across 23 countries. (2012)Sub‐Dimensions of the Four Factor Model of Cultural Intelligence: Expanding the Conceptualization and Measurement of Cultural Intelligence (2012)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Examining the Effect of Tour Guide Performance, Tourist Trust, Tourist Satisfaction, and Flow Experience on Tourists' Shopping Behavior (2012)Effects of Interpretive Guiding Outcomes on Tourist Satisfaction and Behavioral Intention (2014)Enhancing the visitor experience: Reconceptualising the tour guide's communicative role (2014)Rediscovering the Social Group: A Self‐Categorization Theory (1987)Intrinsic Motivation and Self-Determination in Human Behavior (1988)Assessing Cross-Cultural Competence (2013)Going Global: Developing Management Students' Cultural Intelligence and Global Identity in Culturally Diverse Virtual Teams (2013)Social Learning Theory (1977)Analyzing the Past to Prepare for the Future: Writing a Literature Review (2002)Multiculturalism and innovative work behavior: The mediating role of cultural intelligence (2016)Why should I share knowledge with others? A review-based framework on events leading to knowledge hiding (2020)
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References

  • 2007Cultural Intelligence: Its Measurement and Effects on Cultural Judgment and Decision Making, Cultural Adaptation and Task Performance2,213 cited
  • 1985The tourist guide807 cited
  • 2000Is Spirituality an Intelligence? Motivation, Cognition, and the Psychology of Ultimate Concern767 cited
  • 2001Case study on tour guiding: professionalism, issues and problems582 cited
  • 2011Beyond General Intelligence (IQ) and Emotional Intelligence (EQ): The Role of Cultural Intelligence (CQ) on Cross‐Border Leadership Effectiveness in a Globalized World442 cited
  • 2016Cultural Intelligence: A Review and New Research Avenues386 cited
  • 2009Tour Guide Performance and Tourist Satisfaction: a Study of the Package Tours in Shanghai300 cited
  • 2013Essential Hospitality Management Competencies: The Importance of Soft Skills227 cited
  • 2012Cultural intelligence as a predictor of expatriate adjustment and performance in Malaysia197 cited
  • 2011Individual characteristics as predictors of cultural intelligence development: The relevance of self-efficacy179 cited
  • 2011Cross-cultural training effects on cultural essentialism beliefs and cultural intelligence171 cited
  • 2014The impact of cultural intelligence on communication effectiveness, job satisfaction and anxiety for Chinese host country managers working for foreign multinationals170 cited
  • 2018Hype or hope? A new look at the research on cultural intelligence167 cited

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  • 2000Spiritual Intelligence or Spiritual Consciousness?157 cited
  • 2017The moderating role of social media usage in the relationship among multicultural experiences, cultural intelligence, and individual creativity150 cited
  • 2002Intercultural communication and mediation: A framework for analysing the intercultural competence of Chinese tour guides142 cited
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