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Transitioning to dynamic prices: Should pricing authority remain with the company or be delegated to the service employees instead?
16 references·0 citing·52 second hop
Transitioning to dynamic prices: Should pricing authority remain with the company or be delegated to the service employees instead? (2021)Transitioning to dynamic prices: Should p…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)Factors Influencing the Effec…The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions (2004)The Price is Unfair! A Concep…Dynamic Pricing in the Presence of Inventory Considerations: Research Overview, Current Practices, and Future Directions (2003)Dynamic Pricing in the Presen…Consumer Perceptions of Price (Un)Fairness (2003)Consumer Perceptions of Price…On the dimensionality of organizational justice: A construct validation of a measure. (2001)On the dimensionality of orga…Fairness as a Constraint on Profit Seeking: Entitlements in the Market (2000)Fairness as a Constraint on P…The Behavioral Consequences of Service Quality (1996)The Behavioral Consequences o…The Effects of Supplier Fairness on Vulnerable Resellers (1995)The Effects of Supplier Fairn…Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)Relationship Marketing of Ser…Research on Negotiation in Organizations (1990)Research on Negotiation in Or…Recent Attribution Research in Consumer Behavior: A Review and New Directions (1988)Recent Attribution Research i…Interactional justice : communication criteria of fairness (1986)Interactional justice : commu…Fairness and the Assumptions of Economics (1986)Fairness and the Assumptions …An attributional theory of achievement motivation and emotion. (1985)An attributional theory of ac…Inequity In Social Exchange (1965)Inequity In Social ExchangeThe Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Toward a positive theory of consumer choice (1980)Prospect theory: An analysis of decision under risk (1988)Status quo bias in decision making (1988)Loss Aversion in Riskless Choice: A Reference-Dependent Model (1991)A Theory of Fairness, Competition, and Cooperation (1999)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Measuring Service Quality: A Reexamination and Extension (1992)The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)A Behavioral Theory of the Firm (1963)Exit, Voice, and Loyalty (1970)An experimental analysis of ultimatum bargaining (1982)Does Studying Economics Inhibit Cooperation? (1993)Social Exchange Theory: An Interdisciplinary Review (2005)Dictator games: a meta study (2011)Generalized expectancies for internal versus external control of reinforcement. (1966)Psychological stress and the coping process (1966)Learned helplessness in humans: Critique and reformulation. (1978)Emotional Intelligence (1990)Expectancy–Value Theory of Achievement Motivation (2000)Motivational Beliefs, Values, and Goals (2002)A Theory of Social Comparison Processes (1954)A Theory of Cognitive Dissonance (1957)Exchange and Power in Social Life. (1965)Social stigma and self-esteem: The self-protective properties of stigma. (1989)FOUNDATION FOR A GENERAL STRAIN THEORY OF CRIME AND DELINQUENCY* (1992)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. (2001)Antecedents and consequences of employee engagement (2006)Putting the S back in corporate social responsibility: A multilevel theory of social change in organizations (2007)Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Zero defections: quality comes to services. (1990)The Commitment-Trust Theory of Relationship Marketing (1994)Relational Benefits in Services Industries: The Customer's Perspective (1998)Understanding Relationship Marketing Outcomes (2002)Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand (2011)Understanding Attitudes and Predicting Social Behavior (1980)Evolving to a New Dominant Logic for Marketing (2003)Word-of-mouth communications in marketing: a meta-analytic review of the antecedents and moderators (2008)What Drives Social Commerce: The Role of Social Support and Relationship Quality (2011)Toward a theory of customer engagement marketing (2016)Developing Buyer-Seller Relationships (1987)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)An integrative framework for explaining reactions to decisions: Interactive effects of outcomes and procedures. (1996)CURRENT RESEARCH IN SOCIAL PSYCHOLOGY (1996)Predicting workplace aggression: A meta-analysis. (2007)
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References

  • 1996The Behavioral Consequences of Service Quality11,994 cited
  • 1965Inequity In Social Exchange10,813 cited
  • 1985An attributional theory of achievement motivation and emotion.7,833 cited
  • 2001On the dimensionality of organizational justice: A construct validation of a measure.5,743 cited
  • 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives3,167 cited
  • 2000Fairness as a Constraint on Profit Seeking: Entitlements in the Market3,159 cited
  • 1986Interactional justice : communication criteria of fairness2,766 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis2,596 cited
  • 1986Fairness and the Assumptions of Economics2,462 cited
  • 2006Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis1,996 cited
  • 1990Research on Negotiation in Organizations1,866 cited
  • 2004The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions1,473 cited
  • 1995The Effects of Supplier Fairness on Vulnerable Resellers1,400 cited
  • 2003Dynamic Pricing in the Presence of Inventory Considerations: Research Overview, Current Practices, and Future Directions1,293 cited
  • 2003Consumer Perceptions of Price (Un)Fairness

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1,077 cited
  • 1988Recent Attribution Research in Consumer Behavior: A Review and New Directions1,040 cited
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