SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Buyers' trust and mistrust in e-commerce platforms: a synthesizing literature review · Study

ArticleShelves

ArticleBuyers' trust and mistrust in e-commerce platforms: a synthesizing literature review

Marzieh Soleimani2021

OA

Articlebronze2021

Buyers' trust and mistrust in e-commerce platforms: a synthesizing literature review

Marzieh Soleimani

130 citations·0/0 files stored·Information Systems and e-Business Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Technology Adoption and User Behaviour Customer Service Quality and Loyalty Privacy, Security, and Data Protection

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 130 citations exist upstream.

References

1991The theory of planned behavior 1988Social Capital in the Creation of Human Capital 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies 2000Social Capital in the Creation of Human Capital 1956The magical number seven, plus or minus two: Some limits on our capacity for processing information.1993Cultures and Organizations: Software of the Mind.1994The magical number seven, plus or minus two: Some limits on our capacity for processing information.

Cited by

2023The impact of blockchain technology on the online purchase behavior of green agricultural products 2025The moderating role of personalized recommendations in the trust–satisfaction–loyalty relationship: an empirical study of AI-driven e-commerce 2024Factors influencing continuance intention to use mobile banking: an extended expectation-confirmation model with moderating role of trust 2023Uncertainty in the platform market: The information asymmetry perspective 2023

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2024IT’s a matter of trust: Literature reviews and analyses of human trust in information technologyarticle · 24 shared references 2014A Study of the Multilevel and Dynamic Nature of Trust in E-Commerce from a Cross-Stage Perspectivearticle · 19 shared references 2013WHAT WE REALLY KNOW ABOUT ANTECEDENTS OF TRUST: A CRITICAL REVIEW OF THE EMPIRICAL INFORMATION SYSTEMS LITERATURE ON TRUSTchapter · 19 shared references 2011The role of post-use trust in the acceptance of a technology: Drivers and consequencesarticle · 15 shared references 2015Do different kinds of trust matter? An examination of the three trusting beliefs on satisfaction and purchase behavior in the buyer–seller contextarticle · 15 shared references 2012Understanding online customers' ties to merchants: the moderating influence of trust on the relationship between switching costs and e-loyaltyarticle · 15 shared references

Details

Year2021

Typearticle

Published2021-11-11

VenueInformation Systems and e-Business Management

ISSN-L1617-9846

Languageen

Citations130

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

Identifiers

doi10.1007/s10257-021-00545-0

openalex_workW3214501079

Links

Imported from OpenAlex (CC0) — nothing here is generated.

Understanding Trust Drivers of S-commerce

2024Understanding Consumer Trust Dynamics and Purchase Intentions in a Multichannel Live Streaming E-Commerce Context: A Trust Transfer Perspective

2023Adoption factors in digital lending services offered by FinTech lenders

2022Technology Adoption in the Digital Entertainment Industry during the COVID-19 Pandemic: An Extended UTAUT2 Model for Online Theater Streaming