Conceptual Framework of Value in Use and E-learning Success

Abstract

E-learning systems are increasingly becoming essentials tools for delivering education. Hence, understanding factors determining their use and continuous satisfaction is important for both practitioners and institutions of higher learning in formulating strategies for their development and instructional guidance. The narrative review method was used to review and synthesize relevant articles for this study. The review indicates that many authors have investigated e-learning adoption, implementation, and e-learning success from diverse angles. However, none of them has studied the influence of value in use on e-learning success. As a result, this study proposes a new framework that combines value-in-use construct to DeLone and McLean Information System Success constructs for examining e-learning success. This study's contribution is (1) the provision of a new framework for examining e-learning success. (2) Empirical evidence that could be achieved from this framework could guide practitioners on creating online artifacts and assist educational authorities in exploring the users' value in use of e-learning technologies and formulating e-learning strategies that meet these values. (3) An investigation of value in use of e-learning can provide new opportunities for research in learning technologies and bring new understanding in the field of instructional technology.

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