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Behind the screens: telemediated work in the Canadian public sector
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Behind the screens: telemediated work in the Canadian public sector (2007)Behind the screens: telemediated work in …Divide and Serve: The Labour Process in Service Value Chains and Networks (2013)Divide and Serve: The Labour …Value chain restructuring in Europe in a global economy (2009)Value chain restructuring in …Reorganising the front line: the case of public call centre services (2008)Reorganising the front line: …Competitive advantage, creating and sustaining superior performance (1985)Competitive Advantage: Creating and Sustaining Superior Performance (1985)The Tacit Dimension (1997)Paying for Free Delivery: Dependent Self-Employment as a Measure of Precarity in Parcel Delivery (2018)Working Conditions in Global Value Chains: Evidence for European Employees (2021)Labour Control and Union Agency in Global Production Networks (2023)Bureaucracy and Representative Government (1971)A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Global or embedded service work? the (limited) transnationalisation of the call-centre industry (2009)The New Institutionalism in Organizational Analysis. (1993)Varieties of Capitalism: The Institutional Foundations of Comparative Advantage (2003)The governance of global value chains (2005)Forced to go virtual? Distributed cooperation of small software firms (2013)
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  • 2013Divide and Serve: The Labour Process in Service Value Chains and Networks52 cited
  • 2009Value chain restructuring in Europe in a global economy36 cited
  • 2008Reorganising the front line: the case of public call centre services11 cited

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