Use of Nonprofessionals at Reference Desks (Research Note)

Martin P. Courtois · Lori A. Goetsch

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Abstract

Citation: Courtois, Martin P. and Lori A. Goetsch, “Use of Nonprofessionals at Reference Desk,” College and Research Libraries 45(5): 385-391, September 1984.

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1977The Performance of Professionals and Nonprofessionals in the Reference Interview 1967Professional education and reference efficiency

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1991The characteristics, use, and training of reference nonprofessionals in selected southeastern urban public libraries

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