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ArticleITIL: Information Technology Infrastructure Library

Carlos Fernández-Balandrón2007

Article2007

ITIL: Information Technology Infrastructure Library

Carlos Fernández-Balandrón

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Information Technology Governance and Strategy Information Systems Education and Curriculum Development Software System Performance and Reliability

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2007Foundations of IT Service Management Based on ITIL V3

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2016e-Skills Match: A framework for mapping and integrating the main skills, knowledge and competence standards and models for ICT occupations

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2011A Model of Data Warehousing Process Maturityarticle · 1 shared reference 2012Enterprise architecture availability analysis using fault trees and stakeholder interviewsarticle · 1 shared reference 2007Evolving standards for IT service managementarticle · 1 shared reference 2016Complexity metrics for process models – A systematic literature reviewreview · 1 shared reference 2015Using logical decision trees to discover the cause of process delays from event logsarticle · 1 shared reference 2007From a technology-oriented to a service-oriented approach to IT managementarticle · 1 shared reference

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Year2007

Typearticle

Published2007-01-01

VenueHispana

Languageen

Citations26

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ShelfInformation Technology Governance and Strategy

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openalex_workW32901640

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