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Inclusion of quality criteria in public bus service contracts in metropolitan areas

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2010The Case for Subsidisation of Urban Public Transport and the Mohring Effect

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37 cited

2013Interurban bus service quality from the users' viewpoint32 cited

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2020A New Integrated Fuzzy Approach to Selecting the Best Solution for Business Balance of Passenger Rail Operator: Fuzzy PIPRECIA-Fuzzy EDAS Model50 cited
2021Optimal quality incentive scheme design in contracting out public bus services13 cited
2020Application of an incentive for bus drivers to achieve an improvement in the quality of service9 cited
2021ASSESSING MRT FEEDER BUS SERVICES PERFORMANCE THROUGH PASSENGER’S SATISFACTION LEVEL IN THE SELECTED STATIONS OF KLANG VALLEY, MALAYSIA7 cited