References

• 1979Mail and Telephone Surveys: The Total Design Method.5,023 cited
• 1979Motivations for pleasure vacation3,534 cited
• 1978The novel field‐trip phenomenon: Adjustment to novel settings interferes with task learning186 cited
• 1987Valuing Wildlife: Economic And Social Perspectives140 cited
• 1999The Motivation and Social Orientation of Visitors Attending a Contemporary Zoological Park102 cited
• 1987Great Expectations: Do Museums Know What Visitors Are Doing?51 cited
• 1988Criteria for Successful Museum and Zoo Visits: Children Offer Guidance36 cited
• 1982Evaluating Programmatic Use of a Community Resource: The Zoo34 cited
• 1988Brookfield Zoo's "Flying Walk" Exhibit16 cited
• 1995Recreation in a Zoo Environment: Applying Animal Behavior Research Techniques to Understand How Visitors Allocate Time.8 cited
• 1996Is formal visitor research necessary?: assessment of an outdoor museum staff's knowledge of the institution's audience.7 cited
• 1986HERPlab: a family learning centre at the National Zoological Park7 cited
• 1981Formulating an exhibit philosophy6 cited

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